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Top Customer Success Jobs in Richmond, VA
Fintech • Machine Learning • Payments • Software • Financial Services
The role involves assisting customers through effective communication, problem-solving, and demonstrating a strong customer focus. Candidates should be bilingual in Spanish and English with prior customer service experience.
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves leading the enhancement of the Icertis CLM platform, mentoring staff, managing client accounts, and driving innovative solutions.
Top Skills:
Agile MethodologiesAi CapabilitiesAzure DevopsData ManipulationIcertis ClmStatistical Modeling
Cloud • Information Technology • Security • Software
The Technical Account Manager builds customer relationships, drives product adoption, manages accounts, conducts training, and provides Risk Cloud expertise for effective GRC solutions.
Top Skills:
CybersecurityGrcIso27001Nist 800-53Risk Cloud
Featured Jobs
Cloud • Healthtech • Payments • Professional Services • Software • Analytics • Automation
The CSA-II provides customer support, resolves issues, collaborates with teams, utilizes Salesforce, and contributes to knowledge sharing.
Top Skills:
Salesforce
Cloud • Healthtech • Payments • Professional Services • Software • Analytics • Automation
The Delivery Manager I role focuses on managing customer relationships, supporting service adoption, and ensuring customer satisfaction through various tasks and project management.
Top Skills:
MS OfficeSalesforce
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you'll engage with customers to provide technical guidance, ensure product adoption, and facilitate workshops, all while developing expertise in GitLab tools.
Top Skills:
Agile PlanningCdCiDevsecopsGitlabScm
Insurance • Sales • Software
Lead a team of Customer Success Managers to enhance customer satisfaction, drive revenue retention, and ensure effective implementation of Bold Penguin's products.
Top Skills:
APIsDigital Insurance Platforms
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Customer Success Manager II engages with SMB clients to enhance their experience with payroll services and ensure satisfaction. Responsibilities include customer interaction, issue resolution, data analysis, conducting training sessions, and collaborating with cross-functional teams for continuous improvement.
Top Skills:
Google SuiteMS OfficeSalesforce CRMSlack
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The role involves engaging with SMB customers, resolving issues, and promoting payroll solutions. CSMs conduct meetings, leverage data to drive success, and foster relationships for customer retention.
Top Skills:
ChilipiperGoogle SuiteMS OfficeSalesforce CRMSlack
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Coding Specialist will research inpatient coding standards, conduct audits, improve product compliance, and collaborate with teams to enhance coding practices.
Top Skills:
Healthcare TechnologyMedical Coding Software
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Digital Media • eCommerce • Information Technology • Marketing Tech • Retail • Social Media • Analytics
The Conversion Rate Optimization Specialist will manage A/B testing, develop optimization strategies, analyze metrics, and improve sales funnel performance.
Top Skills:
A/B TestingGoogle SheetsSalesforce
Big Data • Cloud • Fintech • Professional Services • Software
As a Customer Success Manager, you'll manage key customer relationships, drive adoption, monitor KPIs, and build scalable processes for success.
Top Skills:
APIs
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