Top Customer Success Jobs in Richmond, VA

The Principal, Client Success drives post-sales client engagement, ensuring utilization of solutions to enhance satisfaction and revenue, collaborating with internal teams to strategize successful product adoption and growth opportunities.

As a Technical Account Manager, you will maintain customer relationships, provide technical support, and align solutions with customer needs while ensuring success during critical events.

The Clinical Success Manager leads client engagement and solution execution for value-based and inpatient care, ensuring operational performance meets client needs and drives improvement in outcomes.

The Implementation & Onboarding Manager oversees customer onboarding and implementation, ensuring excellent experiences through collaboration, organization, and strategy optimization.

Responsible for facilitating onboarding, developing educational resources, hosting enablement sessions, and collaborating with customers to enhance their use of the software.

As a Customer Research Advisor at Dscout, you will collaborate with clients to design and execute research projects using Dscout's platform, providing training on features and helping ensure successful project implementation. You will advocate for clients internally and support them throughout their research processes.

As an Enterprise Relationship Manager, you will build client relationships, support cybersecurity efforts, and collaborate with teams to enhance client experience.