Top Customer Success Jobs in Richmond, VA
This role entails managing and delivering cyber client assurance initiatives, collaborating with stakeholders on risk management, and responding to client needs while refining governance frameworks and processes. The Principal Associate will innovate and drive program delivery and help establish partnerships across the enterprise, ensuring effective communication of cybersecurity strategies.
The Success Coach at Great Minds is responsible for supporting the adoption and effective implementation of curriculum products by providing on-site support, coaching, and professional development to schools. They gather and monitor implementation metrics, share insights with leadership, stay updated on regional trends, represent the organization at conferences, and contribute to content creation.
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The Onboarding Manager at Tebra is responsible for leading the onboarding experience for new customers, ensuring successful implementation of software solutions. This role involves communication, training, and project management to guarantee customer satisfaction and successful product adoption. The position requires strong analytical, negotiation, and multitasking abilities in a fast-paced environment.
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The Supplier Follow-Up Specialist manages supplier relationships, tracks order performance, resolves discrepancies, and ensures timely deliveries. They will provide feedback to suppliers and coordinate with internal teams to align supplier activities with strategic objectives.
As a Customer Success Engineer, you will support a portfolio of clients by managing the implementation, onboarding, adoption, and growth of the Quantum Metric platform. You will develop custom JavaScript functions, configure alerts and reports, and guide clients in achieving their digital strategy objectives.
The Client Experience Associate will support clients by learning the Movable Ink platform, assisting Client Experience Managers, gathering requirements for campaigns, preparing reports, managing schedules, and troubleshooting queries, ultimately aiming for self-management of client accounts in the future.
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
The Corporate Quality System Specialist leads the implementation and continuous improvement of GTI's global eQMS, focusing on monitoring, reporting, training, and troubleshooting. Responsibilities include customizing workflows, managing software licenses, maintaining regulatory compliance, providing user support, and enhancing system efficiencies.
As an AML Specialist, you will review AML investigations, support KYC investigations, and ensure compliance with AML policies. Your role includes analyzing transaction monitoring alerts, drafting reports on suspicious activities, conducting enhanced due diligence, and staying updated on financial crime trends.
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The Director of Customer Success Operations will develop a strategy for integrated technology infrastructure, evaluate go-to-market strategies, define roles across teams, and establish KPIs to enhance operational effectiveness. This role collaborates with multiple departments to align customer data and implements processes for effective customer engagement and reporting.
Top Companies in Richmond, VA Hiring Customer Success Roles
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