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Top Customer Success Jobs in Richmond, VA
Cloud • Social Impact • Software
The Client Success Manager will drive client retention and growth, manage relationships, train users, and advocate for client needs while improving product offerings.
Top Skills:
Customer Relationship Management Software
Fintech • Payments • Financial Services
As a Sr. Specialist in Customer Experience, you will analyze customer feedback, manage digital surveys, and support CX capabilities to drive improvements for The Hartford.
Top Skills:
AWSConcentrixExcelInmomentMedalliaQualtricsSprinklrTableau
Artificial Intelligence • Financial Services
The Client Success Team Manager leads a team to ensure client satisfaction and retention, focusing on AI adoption, KPI tracking, and collaboration with Sales and Product teams.
Top Skills:
Ai-Powered SolutionsSalesforce
Featured Jobs
Information Technology • Cybersecurity
The Client Success Architect enhances partner health by driving product adoption, providing technical training, and supporting client engagements.
Top Skills:
ChurnzeroHubspotZendesk
Real Estate
The Customer Support Specialist at VERO will assist renters and managers with applications via chat, email, and phone support. Responsibilities include resolving customer issues efficiently, providing clear explanations for complex topics, and participating in discussions for process improvements. The role requires a customer-oriented mindset and adaptability to changing priorities.
Information Technology • Consulting
The EDI On-boarding Customer Success Manager oversees customer onboarding for EDI solutions, manages projects, and fosters customer relationships to ensure successful integration with Pipe17's platform.
Top Skills:
Electronic Data Interchange
Artificial Intelligence • Cloud • Sales • Software • Database
The Senior Customer Success Manager will oversee customer onboarding, maximize value realization, drive retention and expansion, and ensure satisfaction with Quickbase's platform.
Top Skills:
APIsGainsightJavaScriptRelational DatabasesSaaSSalesforce
Healthtech • Information Technology
The Client Success Executive will manage client relationships, ensure customer satisfaction, and identify growth opportunities within healthcare accounts.
Top Skills:
Analytical ToolsCustomer Relationship Management (Crm)Excel
Artificial Intelligence • Software
Lead the product support team, define strategy, ensure exceptional customer experiences, manage escalations, and collaborate with engineering and product teams.
Top Skills:
KubernetesLinuxPostgresRest ApisSQLWindows
Artificial Intelligence • Big Data • Fintech • Machine Learning
The Customer Success Manager will drive customer adoption of Sift’s solutions, address business challenges, and advocate for customers internally. Responsibilities include managing relationships, demonstrating value through strategic reviews, and contributing to product documentation.
Top Skills:
APIsSaaS
Top Companies in Richmond, VA Hiring Customer Success Roles
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