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Top Customer Success Jobs in Richmond, VA

22 Days Ago
Remote
Richmond, VA
110K-130K
Mid level
110K-130K
Mid level
Software
Lead PCI audits for customers, providing guidance, generating reports, and collaborating with AI technology for streamlined processes.
Top Skills: AWSAzureGCPPci Dss
22 Days Ago
Remote
Richmond, VA
102K-127K
Mid level
102K-127K
Mid level
Gaming
Manage a portfolio of VIP customers, oversee a team of VIP Account Managers, and ensure high-quality service while promoting customer loyalty.
Top Skills: ExcelMarketing Processes
22 Days Ago
Remote
Richmond, VA
50K-120K
Senior level
50K-120K
Senior level
Software
The Senior Customer Success Manager will manage relationships with North America Enterprise customers, focusing on onboarding, renewals, and upselling opportunities. The role involves technical guidance, project management, and collaboration with various teams to ensure customer satisfaction and successful adoption of SnapLogic's platform.
Top Skills: HadoopOracleRestSalesforceSAPSoapWorkdayXML

Featured Jobs

22 Days Ago
Remote
Richmond, VA
58K-87K
Mid level
58K-87K
Mid level
Software
The Training Specialist will deliver engaging training, develop curricula, and assist in content creation for training programs, both remote and onsite.
Top Skills: Adobe SuiteArticulateDoceboKeynote
23 Days Ago
Remote
Richmond, VA
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Artificial Intelligence • Software
The Customer Success Operations Manager will streamline workflows, manage tools, analyze data, and implement scalable processes to improve customer retention and satisfaction.
Top Skills: ArrowsFrontHubspotMixpanelVitally
23 Days Ago
Remote
Richmond, VA
Expert/Leader
Expert/Leader
Information Technology • Consulting
The Lead Accessibility Training Specialist will develop and deliver training on Section 508 compliance, conduct product testing, and create training materials.
Top Skills: Ms PowerpointMs WordPdf
23 Days Ago
Remote
Richmond, VA
Junior
Junior
Artificial Intelligence • Healthtech • Software
As a Customer Support Specialist, you'll respond to user support requests, organize business information, identify operational improvements, and maintain product documentation while facilitating communication across technical teams.
Top Skills: Help ScoutLinearNotion
23 Days Ago
Remote
Richmond, VA
98K-130K
Senior level
98K-130K
Senior level
Fintech
Guide customers through implementations of fintech products, ensuring integration and best practices while managing projects and mentoring team members.
Top Skills: .Net CoreAirflow LuigiApache NifiArgoAsp.Net MvcAWSC#Entity FrameworkGoHadoopHiveInformaticaJavaJavaScriptKubernetesLookerMicrosoft Sql ServerNode.jsPandasPythonRubyScalaSparkTalend
23 Days Ago
Remote
Richmond, VA
Junior
Junior
Automotive • Software
As a Customer Support Specialist at Roadie, you will provide customer support via phone, email, and text, effectively solve issues, and collaborate with teams to ensure a great delivery experience.
Top Skills: Salesforce
23 Days Ago
Remote
Richmond, VA
Entry level
Entry level
Software
Walnut seeks individuals interested in affordable healthcare solutions, contributing to a fintech platform that breaks large medical bills into manageable payments.
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