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Top Remote Customer Success Jobs in Tampa Bay, FL
Software
The Support Manager will oversee the North America regional support team, ensuring high-quality customer support and operational efficiency. Responsibilities include managing team performance, handling escalated cases, and analyzing support metrics. Strong leadership and communication skills are essential to guide team members and collaborate with cross-functional teams.
Top Skills:
Point Of SaleSaaS
Marketing Tech
The Client Strategist at QRY will manage a portfolio of 5-8 clients, acting as a strategic advisor and leading digital marketing campaigns. Responsibilities include developing strategic plans, ensuring client success, conducting meetings, and providing insights through reporting. The role requires strong communication, project management skills, and a passion for e-commerce and digital marketing.
Payments • Software • Financial Services
As a Senior Partner Implementation Specialist, you will lead the onboarding process for partners to the Banking as a Service platform, ensuring a smooth implementation from contract sign-off to go-live. You'll manage technical integrations, collaborate with various internal teams, and provide guidance and documentation to enhance partner experience.
Top Skills:
APIsHTTPOauthRestSftpSoap
Software
The Field Customer Success Manager builds and maintains strong relationships with strategic customers, helping them achieve their business goals through Auctane's products. Responsibilities include researching accounts for efficiency, communicating with customers about savings, and collaborating with other departments for seamless service delivery.
Top Skills:
JIRALookerMgmtSalesforceShipstationZendesk
Software
The Senior Customer Success Manager will build and maintain relationships with enterprise customers, ensuring they gain value from Cyara's automated CX Assurance Platform. Responsibilities include managing customer journeys, negotiating renewals, and delivering insights for improvement. Passion for customer experience and strong strategic skills are key.
Top Skills:
Customer SuccessProgram ManagementSaaS
Consumer Web • Digital Media • eCommerce • Fintech • Financial Services
The Client Experience Specialist will communicate with consumers to help them connect with financial advisors through various channels. Responsibilities include guiding users in the matching process, scheduling calls, documenting interactions in the CRM, and meeting personal and team targets.
Gaming • News + Entertainment • Sports
The Content Syndication Specialist at GAMURS Group is responsible for managing syndication relationships, acquiring users, and growing the company's audience. This part-time role involves communication with external partners, data tracking, and collaboration with development and sales teams to enhance content syndication efforts.
Pharmaceutical
The Site Contract Specialist is responsible for negotiating site agreements and budgets, preparing customized agreements, tracking negotiations, and filing executed agreements. This role ensures alignment with site activation plans and updates all functions related to the site contracting process.
Logistics • Transportation
The Procurement Specialist manages and optimizes procurement processes, develops strategic sourcing initiatives, negotiates contracts, and maintains vendor relationships. They collaborate with internal teams to align procurement strategies and ensure compliance with policies while identifying cost-saving opportunities.
Top Skills:
Procurement
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
As a Senior Customer Success Engineer at Apollo, you will manage enterprise client relationships, guide customers through API strategies, ensure product adoption, and deliver tailored engagements to address complex challenges and celebrate successes.
Top Skills:
APIsGraphQL
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