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Top Remote Customer Success Jobs in Tampa Bay, FL
Legal Tech • Software
The Customer Success Specialist at Paradigm will manage a portfolio of clients, ensuring they effectively use the legal software products. Responsibilities include onboarding clients, resolving inquiries, gathering feedback, and collaborating with various departments to enhance customer experience and retention.
Top Skills:
Google SuiteIntercomJIRASalesforceZendesk
Information Technology • Consulting
The Telecommunications Specialist is responsible for directing technical work on projects, managing installations, and performing analyses. The role involves troubleshooting and repairing IT systems, coordinating with project managers, and ensuring user satisfaction. A strong focus on communication and documentation throughout various telecommunications projects is essential.
Top Skills:
AtmDslIsdnMplsVoip
Security • Software • Cybersecurity • Data Privacy
The Associate Customer Support Representative provides assistance to customers by responding to inquiries via Zendesk, educating them on privacy best practices, documenting cases, resolving issues, and partnering with internal teams to improve customer service. This role requires strong communication skills and a problem-solving mindset while adapting to a dynamic work environment.
Information Technology • Consulting
The Telecommunications Specialist will lead technical projects, manage installations, and provide support for IT systems including installation, maintenance, and troubleshooting of various communication connections. Responsibilities also include preparation of documentation, briefings, and coordination with vendors.
Top Skills:
AtmDslEthernetGponIsdnMplsOtnPdhSdhSonetVoice Over Internet ProtocolWdm
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Cloud • Legal Tech • Software
As a Customer Success Manager at Agiloft, you will build relationships with Mid-Market customers, drive product engagement and renewal, and collaborate cross-functionally to ensure customer success. Responsibilities include proactive customer engagement, risk identification, usage monitoring, goal setting, and driving feature adoption while advocating for customer needs internally.
Software
Onboarding and Migration Specialists at Momence manage the onboarding process for clients transitioning to the Momence platform. Responsibilities include guiding clients through onboarding, overseeing data migration, troubleshooting issues, conducting training, and collaborating with teams to ensure successful client outcomes.
Top Skills:
ExcelGoogle Sheets
Edtech • Information Technology
As an Associate Customer Success Manager at Parchment, you will be responsible for creating exceptional member experiences by managing and utilizing the eTranscript SAAS technology. You will work with a cross-functional team to achieve territory goals and renewal/expansion opportunities for accounts.
Top Skills:
MS OfficeSalesforce
Artificial Intelligence • Edtech • Gaming • Kids + Family
The Customer Success Engineer at Age of Learning provides technical support for key accounts, resolving complex issues while collaborating with internal teams to enhance customer satisfaction and streamline processes. Responsibilities include managing escalated JIRAs, advocating for support cases, and maintaining expertise in the product ecosystem to guide troubleshooting efforts.
Top Skills:
SQL
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eCommerce • Food • Hardware • Internet of Things • Software
As a Customer Support Specialist at Tovala, you will assist customers in having a seamless experience with our products. Your responsibilities include responding to inquiries, addressing concerns, providing insights for product improvement, and maintaining high customer satisfaction. You will work with a supportive team, meet KPIs, and ensure customer interactions are enjoyable.
Software
The Customer Success Manager will lead customer onboarding and implementation, provide ongoing support, and optimize product usage. They will troubleshoot technical issues and promote customer satisfaction, retention, and advocacy, identifying upsell opportunities along the way.
Top Skills:
SaaS
Top remote Companies in Tampa Bay, FL Hiring Customer Success Roles
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