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Top Remote Customer Success Jobs in Tampa Bay, FL
Big Data • Consumer Web • eCommerce • Enterprise Web • Software • Analytics • Big Data Analytics
In this role, you'll manage customer interactions via phone, translating technical jargon for easier understanding. You'll collect user feedback for improvement and work under minimal supervision while maintaining flexibility within the department hours. This position also involves training for handling chat and email contacts after initial onboarding.
Artificial Intelligence • Big Data • Other • Software • Biotech
As a Customer Success Manager, your role is pivotal in orchestrating the customer journey and demonstrating the value provided by the Citrine platform to our valued customers.
Cloud • Kids + Family • Infrastructure as a Service (IaaS)
The Client Experience Manager at Summit will lead the Client Experience team, ensuring exceptional service delivery. Responsibilities include mentoring staff, handling escalations, driving customer satisfaction initiatives, and collaborating across departments for strategic improvements. The role requires strong leadership and analytical skills to optimize the customer care operations and support client growth.
Fintech • Insurance
The Underwriting Risk Review Specialist oversees post-bind underwriting reviews for workers compensation policies, ensuring compliance and accuracy. Responsibilities include conducting reviews, identifying discrepancies, maintaining data integrity, and collaborating with various teams to enhance workflows and streamline processes. The role also involves staying updated on regulatory changes and proposing innovative solutions for continuous improvement.
Information Technology • Security • Cybersecurity
As a Conversion Rate Optimization & Testing Specialist, you will develop a comprehensive CRO strategy, design and analyze A/B and multivariate tests, collaborate with teams to enhance user experiences, and provide actionable insights to improve conversion rates across web properties.
Top Skills:
CSSHTMLJavaScript
Edtech • Information Technology • Software
The Customer Support Specialist guides users at Preply, providing support through written communication to resolve issues and enhance user satisfaction. Responsibilities include troubleshooting, flagging problems to relevant teams, collecting feedback, and collaborating with product teams to improve user experience.
Fitness • Healthtech
The Dementia Specialist - Advisor will develop medical guidelines and create content for dementia care. Responsibilities include owning care plans and outcomes dashboards while evaluating patients in future quarters. The role seeks a candidate with a strong background in behavioral neurology and an empathetic approach to care.
Cloud • Information Technology • Security • Cybersecurity
The Adoption Specialist drives the adoption of Collaboration solutions like Cisco and Zoom by providing training, developing documentation, and maintaining customer relationships. They analyze customer needs, provide guidance on solutions, and create engaging training materials. They also identify opportunities for customer renewals and work closely with sales channels.
Top Skills:
CiscoZoom
Software
The Senior Customer Success Associate will manage customer relationships within the solar energy industry, focusing on onboarding, renewals, and expansions. This role involves driving customer satisfaction, analyzing customer feedback, collaborating with internal teams, and using data to inform strategies for improvement and customer success.
Top Skills:
SQL
Artificial Intelligence • Computer Vision • Machine Learning • Software
The Staff Customer Success Manager at Runway is responsible for enhancing customer experience, managing onboarding, collaborating with various teams for customer engagement, developing initiatives for customer success, and acting as the main point of contact for enterprise customers to ensure satisfaction and growth.
Top remote Companies in Tampa Bay, FL Hiring Customer Success Roles
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