Top Remote Customer Success Jobs in Santa Cruz, CA

This role is an application for future customer-focused positions at Lunchbox, including implementation, onboarding, support, and customer success. Applicants will get a chance to select the role they are most qualified for and will be prioritized for future openings.

As an Integrations Specialist at Vividly, you will lead the integration lifecycle, working with ERP systems and collaborating closely with implementation and engineering teams. You'll assist in building and supporting customer integrations, troubleshoot live systems, and ensure scalable integration solutions. Excellent communication skills are necessary to effectively engage with both technical and non-technical stakeholders.

The Client Success Specialist I at Credible assists customers by addressing inquiries and providing tech support through various communication channels. Responsibilities include responding to inquiries, making follow-up calls, identifying trends affecting client experience, and contributing feedback to leadership, all while ensuring a high level of customer satisfaction.

The Client Partner will manage relationships with high-tech clients, focusing on business growth and delivering tailored AI and digital transformation solutions. Responsibilities include client engagement, account growth, solution selling, and ensuring client satisfaction, while collaborating with technical teams.

Formic seeks passionate individuals to contribute to company culture and operations. Candidates should align with the company's values, focusing on customer satisfaction, adaptability, prioritization, and collaboration to innovate and enhance American manufacturing.

The Senior Associate Client Success Manager manages the client lifecycle from onboarding to account renewals, ensuring effective client relationships and communications. Responsibilities include assessing account health, documenting requirements, preparing status reports, and managing quality assurance metrics, while driving continuous improvement in client services.

As a Solution Manager, you will manage customer onboarding, ensuring integration of new clients into products and services. You will handle project timelines, maintain customer relationships, and provide support and training to enhance user experience and engagement, aiming for high retention and satisfaction.