Top Remote Customer Success Jobs in Santa Cruz, CA

The Client Success Associate role focuses on ensuring clients receive significant value from Gartner's services. Responsibilities include onboarding clients, identifying their business priorities, and collaborating with internal teams to deliver effective solutions that align with client needs to maximize their investment in Gartner.

As a Retention Specialist, you will handle inbound and outbound calls to retain customers, resolve their issues, and meet sales targets. You will utilize empathy and problem-solving skills while providing excellent communication and time management.

The Customer Success Executive manages customer relationships post-sale, focusing on retention, expansion, and satisfaction. Responsibilities include developing trusted relationships, driving product adoption, identifying upsell opportunities, managing customer metrics, and collaborating with various teams to ensure customer success and alignment with business goals.

As an ERP Software Implementation Specialist, you will configure software, train customers, and consult on system changes, with a focus on the agricultural industry.

The Support Specialist will provide user support for web and mobile applications, develop processes, conduct user training, and enhance user satisfaction through collaboration and documentation.

The Client Strategist manages a portfolio of clients, leading marketing strategies, ensuring client success, and communicating effectively across teams.

The Senior Product Support Analyst handles client inquiries about 340B software, providing analytics, reporting, and ensuring high customer satisfaction.