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Top Remote Customer Success Jobs in Sacramento, CA

18 Days Ago
Remote
Hybrid
USA
Entry level
Entry level
Cloud • eCommerce • Information Technology • Payments • Software
Conga is seeking general interest applicants to join their team. The role involves contributing to a workplace focused on innovation and team development. Candidates can submit their resumes for potential positions that match their skills and interests. Conga emphasizes diversity and encourages applications from candidates even if not all requirements are met.
18 Days Ago
Remote
United States
Junior
Junior
Software
The Outreach Specialist manages inbound and outbound calls to engage current and prospective members, handles inquiries, and executes outreach campaigns. They ensure member satisfaction, record interactions, maintain member information, and adapt to changing priorities while meeting performance targets.
18 Days Ago
Remote
2 Locations
Junior
Junior
Sales • Software
As a Customer Support Representative, you'll be responsible for addressing customer inquiries regarding Hatch products, providing troubleshooting assistance, and ensuring a high level of customer satisfaction. This role involves using support tools and collaborating with teams to resolve customer issues.
18 Days Ago
Remote
United States
Entry level
Entry level
Artificial Intelligence • Information Technology • Machine Learning • Marketing Tech • Sales • Software • Database
As a Technical Support Specialist, you will support customers through email and live chat, resolving technical issues, providing guidance, and collaborating with teams to enhance customer satisfaction and account growth. You'll develop expertise in Seamless.AI's products and ensure customers get optimal lead data.
Top Skills: APIsCRM
18 Days Ago
Remote
USA
Junior
Junior
Fintech • Financial Services
The Tier 1 Support Engineer will provide technical and triage support for API integrations, acting as the liaison between clients and internal teams. Responsibilities include guiding clients through technical issues, facilitating data integration solutions, and managing relationships with technology partners.
Top Skills: SQL
Junior
AdTech
The Customer Support Specialist will handle customer inquiries via voice and chat, providing professional service and troubleshooting technical issues. Responsibilities include maintaining records of interactions, collaborating with the team, and suggesting improvements to enhance customer experience.
19 Days Ago
Remote
USA
Junior
Junior
Edtech
The Customer Success Specialist will support the CSM team by assisting with data management, onboarding new customers, preparing renewal quotes, and resolving customer issues, while focusing on relationship building and maintaining high customer satisfaction.
Top Skills: SalesforceTableau
19 Days Ago
Remote
United States
80K-90K Annually
Mid level
80K-90K Annually
Mid level
Cloud • Information Technology • Legal Tech
The Technical Account Manager serves as the main contact for key clients, overseeing their onboarding and ongoing technical needs. This role involves managing client relationships, project management, resolving technical issues, and analyzing client requirements for potential upgrades. The candidate must have strong SaaS experience and an understanding of accounting to effectively support clients.
Top Skills: SaaS
19 Days Ago
Remote
United States
80K-95K Annually
Senior level
80K-95K Annually
Senior level
Digital Media • Marketing Tech • Social Media
The Account Strategist will lead senior living industry client accounts, develop and implement strategies to achieve client goals, and ensure high levels of client satisfaction and retention. You will collaborate with specialty strategic teams, report on performance, and build relationships with C-Suite executives.
Top Skills: HubspotWelcomehome
19 Days Ago
Remote
United States
82K-202K Annually
Mid level
82K-202K Annually
Mid level
Fintech • Information Technology
As a Senior Growth Specialist, you will manage user acquisition for the earnings product, utilizing data-driven strategies to efficiently scale channels like DSPs and Google. You will work closely with the product team and VP of corporate development, overseeing a significant budget and reporting performance metrics to stakeholders.
Top Skills: DspGoogleMeta
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