Top Remote Customer Success Jobs in Sacramento, CA

The Payroll Customer Experience Specialist is responsible for providing payroll and product support, ensuring accurate payroll processing, and assisting customers with complex payroll inquiries. The role requires strong communication skills and the ability to operate in a fast-paced environment, working closely with teams and utilizing software tools.

As a Call Center Agent, you will be the first point of contact for customers, managing a high volume of incoming calls, recording information, and providing exceptional customer service while following established scripts and guidelines.

The Processing Specialist manages policy processing transactions including issuance, changes, and renewals for multiple business lines. Responsibilities include reviewing incoming transactions for accuracy, training staff, communicating with branches and underwriting, and participating in quality reviews.

The Senior Customer Success Manager at Arcadia.io manages a portfolio of enterprise customers, ensuring alignment with their business objectives. Responsibilities include mentoring CSMs, overseeing customer success initiatives, and driving adoption of Arcadia's solutions. The role requires exceptional communication skills and a strong understanding of healthcare technology and data analytics.

The Customer Service Engineer at Moov will provide technical support to customers, troubleshoot technical issues, and assist with API integration. This role involves collaboration with technical teams and maintaining customer satisfaction, while also developing proof of concept implementations to drive customer success.

The Client Success Associate at Sage will support user adoption of their software for older adults, focusing on data analysis to improve client engagement, monitor usage trends, and drive positive client outcomes through strong relationships and data-driven insights.

The Regulatory Specialist will ensure all pet food/supplement products comply with regulations, reviewing ingredients, claims, and labels, maintaining registrations, auditing contract manufacturers, and advising on regulatory requirements, while also supporting international compliance as necessary.