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Top Remote Customer Success Jobs in Rochester, NY

24 Days Ago
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Artificial Intelligence • Greentech • Healthtech • Social Impact • Software • Biotech • Pharmaceutical
The Customer Success Manager guides clinical research sites, ensuring their satisfaction and retention by managing the client lifecycle and collaborating with teams to enhance product value.
Top Skills: Hubspot
24 Days Ago
Easy Apply
Remote
Hybrid
United States
Easy Apply
200K-280K
Senior level
200K-280K
Senior level
eCommerce • Healthtech • Kids + Family • Retail • Social Media
As Sr. Director of Customer Support, you will lead and optimize customer support operations, integrating data analysis and AI to enhance user experiences and business outcomes.
Top Skills: AIAutomationData Analytics
5 Hours Ago
Remote
US
100K-128K
Senior level
100K-128K
Senior level
Software
Manage customer relationships and drive product adoption in a SaaS environment, ensuring client satisfaction and retention through effective communication and collaboration with various teams.
Top Skills: GainsightSalesforce
5 Hours Ago
Remote
United States
Junior
Junior
eCommerce • Machine Learning • Database
The Customer Success Manager will improve customer retention, manage onboarding, provide support, and collaborate with various teams to ensure product value.
Top Skills: Crm ToolsData Analytics ToolsHubspotProject Management Tools
Reposted 7 Hours Ago
Remote
3 Locations
Junior
Junior
Artificial Intelligence • Software
Provide technical support for customers, resolve issues, manage inquiries through various channels, and collaborate with internal teams to enhance customer satisfaction.
Top Skills: Salesforce
7 Hours Ago
Remote
USA
12-17
Entry level
12-17
Entry level
Healthtech • Social Impact • Transportation • Telehealth
The role involves providing customer support, managing inquiries, and maintaining client records through various communication channels, ensuring data compliance and assisting with ticket management.
Top Skills: ExcelMicrosoft OutlookMicrosoft TeamsPowerPointWord
7 Hours Ago
Remote
United States
28K-30K
Mid level
28K-30K
Mid level
Healthtech
Provide therapeutic support via phone for mental health and wellbeing, conducting assessments, managing client cases, and adherence to professional standards.
Top Skills: MS OfficeMs TeamsSkype
Reposted 7 Hours Ago
Remote
United States
24-28
Junior
24-28
Junior
Software
As an Onboarding Specialist, you'll oversee customer onboarding, ensuring key accounts activate their accounts, adopt the product, and receive ongoing support while improving their experience.
9 Hours Ago
Remote
United States
Entry level
Entry level
Internet of Things • Robotics • Software
Formic seeks passionate individuals to contribute to a mission of revolutionizing manufacturing through innovative robotics solutions. Prospective employees should align with the company's values and culture, focusing on customer-centricity, accountability, adaptability, and teamwork.
9 Hours Ago
Remote
USA
Mid level
Mid level
Healthtech • Information Technology
The Technical Onboarding Manager partners with customers to ensure successful integration with Redox, leveraging EHR knowledge and industry trends while managing onboarding processes and documentation.
Top Skills: APIsConfluenceCustomer Management SoftwareHl7V2JIRALearning Management SystemsSalesforceX12XML
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