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Top Remote Customer Success Jobs in Rochester, NY
Artificial Intelligence • Greentech • Healthtech • Social Impact • Software • Biotech • Pharmaceutical
The Customer Success Manager guides clinical research sites, ensuring their satisfaction and retention by managing the client lifecycle and collaborating with teams to enhance product value.
Top Skills:
Hubspot
eCommerce • Healthtech • Kids + Family • Retail • Social Media
As Sr. Director of Customer Support, you will lead and optimize customer support operations, integrating data analysis and AI to enhance user experiences and business outcomes.
Top Skills:
AIAutomationData Analytics
Software
Manage customer relationships and drive product adoption in a SaaS environment, ensuring client satisfaction and retention through effective communication and collaboration with various teams.
Top Skills:
GainsightSalesforce
Featured Jobs
eCommerce • Machine Learning • Database
The Customer Success Manager will improve customer retention, manage onboarding, provide support, and collaborate with various teams to ensure product value.
Top Skills:
Crm ToolsData Analytics ToolsHubspotProject Management Tools
Artificial Intelligence • Software
Provide technical support for customers, resolve issues, manage inquiries through various channels, and collaborate with internal teams to enhance customer satisfaction.
Top Skills:
Salesforce
Healthtech • Social Impact • Transportation • Telehealth
The role involves providing customer support, managing inquiries, and maintaining client records through various communication channels, ensuring data compliance and assisting with ticket management.
Top Skills:
ExcelMicrosoft OutlookMicrosoft TeamsPowerPointWord
Healthtech
Provide therapeutic support via phone for mental health and wellbeing, conducting assessments, managing client cases, and adherence to professional standards.
Top Skills:
MS OfficeMs TeamsSkype
Software
As an Onboarding Specialist, you'll oversee customer onboarding, ensuring key accounts activate their accounts, adopt the product, and receive ongoing support while improving their experience.
Internet of Things • Robotics • Software
Formic seeks passionate individuals to contribute to a mission of revolutionizing manufacturing through innovative robotics solutions. Prospective employees should align with the company's values and culture, focusing on customer-centricity, accountability, adaptability, and teamwork.
Healthtech • Information Technology
The Technical Onboarding Manager partners with customers to ensure successful integration with Redox, leveraging EHR knowledge and industry trends while managing onboarding processes and documentation.
Top Skills:
APIsConfluenceCustomer Management SoftwareHl7V2JIRALearning Management SystemsSalesforceX12XML
Top remote Companies in Rochester, NY Hiring Customer Success Roles
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