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Top Remote Customer Success Jobs in Rochester, NY
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
The Strategic Customer Success Manager will oversee customer relationships, ensuring their satisfaction, product adoption, and retention while coordinating cross-functional teams to meet customer goals.
Top Skills:
BoostupGainsightSalesforce
Blockchain • Internet of Things • Payments • Cryptocurrency • Web3
Provide technical support to institutional clients, troubleshoot technical issues, and enhance support processes in the banking and capital markets sector.
Top Skills:
BlockchainChainlinkCloud EnvironmentsContainerisationDatabasesDefi ProtocolsMessaging Systems
Automotive • Big Data • Insurance • Software • Transportation
The Principal, Client Success drives post-sales client engagement, ensuring utilization of solutions to enhance satisfaction and revenue, collaborating with internal teams to strategize successful product adoption and growth opportunities.
Top Skills:
Data-Driven Technology
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Marketing Tech • Real Estate • Software • PropTech • SEO
The Client Success Manager ensures clients' success by managing their journey, implementing websites, and developing marketing strategies while fostering strong client relationships.
Top Skills:
Content MarketingPaid MediaSeoShopifySocial MediaSquarespaceWordpress
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
Support client applications by troubleshooting issues, managing cases, documenting defects, and providing training while ensuring adherence to security and privacy policies.
Top Skills:
.NetIisMs Sql 2005Ms Sql 2008PythonWindows Server 2003Windows Server 2008
AdTech • Big Data • Machine Learning • Marketing Tech • Mobile • Software
As a Technical Account Manager, you will support clients using Vungle Exchange, manage technical issues, and enhance client relationships through effective communication and problem-solving.
Top Skills:
Charles ProxyCpiHTMLJavaScriptJSONMmpsMraidOpenrtbRoasSdksSkanSQLVastXML
Professional Services • Software
The Gainsight Administrator will configure and optimize Gainsight for customer success, support digital engagement initiatives, manage data integrity, and collaborate with teams on enhancing the customer experience.
Top Skills:
GainsightHTMLPower BISalesforceTableau
Information Technology • Sales • Security • Cybersecurity • Automation
The Technical Support Developer resolves complex technical support cases, collaborates with R&D, develops debugging tools, and identifies product improvement opportunities.
Top Skills:
Active DirectoryAWSAzureGoJavaScriptLinuxNode.jsPythonReactWindows
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Account Manager, you provide strategic technical guidance to clients, manage accounts, collaborate with product teams, and optimize customer experiences to drive growth.
Top Skills:
APIsCSSEcommerceHTMLJavaScript
15 Days Ago
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Information Technology • Cybersecurity
The Training Support Specialist delivers training to the support team, designs curriculum, creates knowledge base articles, and assesses training effectiveness.
Top Skills:
Lms (Learning Management System)
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