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Top Remote Customer Success Jobs in Rochester, NY
Financial Services
Investigate and resolve credit reporting disputes, focusing on identity theft cases and engaging with customers, dealers, and third parties professionally.
Top Skills:
ArtivaE-OscarLss
Fintech • Software
Provide technical and application support for software products, manage tickets, and maintain customer relations in a team-focused environment.
Top Skills:
CrmsDynamics 365FreshdeskGmailGoogle ChromeHTMLMicrosoft Office 365SalesforceZendesk
Fintech • Software
The Support Consultant provides support to clients, partners, and team members by resolving issues, educating on products, and ensuring client satisfaction.
Top Skills:
Faq ArticlesHelp CenterRics
Food
The Account Manager will manage client relationships, provide ongoing support, prepare reports, and assist with onboarding via Zoom while fostering a customer-centric environment.
Top Skills:
SpreadsheetsZoom
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Healthtech
As a Salesforce Administrator Intern, you will support CRM operations, assist in data quality, manage user accounts, and improve Salesforce platform health.
Top Skills:
Google WorkspaceMicrosoft Office SuiteSalesforce
Software
As a Customer Success Manager, you will align platform capabilities with customer goals, driving adoption, managing relationships, and advocating for customer needs internally.
Top Skills:
AIAnalyticsAPIsCustomer SuccessDigital TransformationMarketing TechSaaS
Fintech • Payments • Financial Services
Provide advanced technical support for POS solutions, manage customer cases in CRM, and collaborate with sales and product teams to resolve issues.
Top Skills:
Customer Relationship Management (Crm) ToolPoint-Of-Sale (Pos) Solutions
Healthtech
The Case Entry Specialist transcribes client information from EMRs, monitors communications, and supports various departmental functions while ensuring HIPAA compliance.
Top Skills:
EmrMs TeamsOutlookRelevant Computer ApplicationsSalesforce
Software
Lead a high-impact team focusing on exceptional customer support for strategic clients, blending technical depth with customer success leadership.
Top Skills:
IntegrationsPlatform ConfigurationSaaSSolution Architecture
Software
The Technical Account Manager will partner with customers to optimize their use of Airtable, manage escalations, and develop solutions to complex business workflows.
Top Skills:
APIsSaaS
Software • Analytics
Lead the global Customer Success Manager team, focusing on renewals, strategic leadership, team development, and customer advocacy while driving business outcomes.
Top Skills:
AWSAzureGCPSaaS
Retail • Sports • Wearables
Provide world-class customer service by responding to inquiries across various channels, assisting with product knowledge and order administration, and resolving customer concerns effectively.
Top Skills:
ExcelOutlookSocial MediaWord
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Top remote Companies in Rochester, NY Hiring Customer Success Roles
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