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Top Remote Customer Success Jobs in Rochester, NY
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves leading the enhancement of the Icertis CLM platform, mentoring staff, managing client accounts, and driving innovative solutions.
Top Skills:
Agile MethodologiesAi CapabilitiesAzure DevopsData ManipulationIcertis ClmStatistical Modeling
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Customer Success Architect at Workiva collaborates with partners and customers to enhance their experience and drive success, ensuring strategic alignment and smooth transitions to Customer Success Management.
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Senior Customer Success Manager fosters post-sales relationships with customers, enhancing product adoption, providing guidance on BlackLine solutions, and aligning customer goals with company offerings to ensure satisfaction and retention.
Top Skills:
GainsightSalesforce CRM
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Senior Customer Success Manager enhances customer relationships post-sale through strategic support and guidance, optimizing product adoption and client satisfaction.
Top Skills:
GainsightSalesforce CRM
Featured Jobs
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a VIP Lifecycle Associate, you will engage with high-potential players, optimize player engagement strategies, and improve onboarding processes to foster loyalty.
Cloud • Security • Software • Cybersecurity • Automation
The Sr. Manager, Practice Development in Customer Success will develop methodologies and frameworks for paid success services, ensuring consistency and excellence while driving measurable outcomes and customer value across teams.
Top Skills:
AIDevsecopsFrameworksKpisPlaybooksSoftware
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Manager will manage client relationships with pharmaceutical manufacturers, provide customer service, analyze program metrics, and support business growth.
Top Skills:
JIRASalesforce
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build relationships with clients to enhance customer experience, drive product adoption, ensure satisfaction, and identify upsell opportunities.
Top Skills:
SaaSSupply Chain Software
Cloud • Greentech • Other • Energy
The Director of Customer Support will expand the customer support team, develop account playbooks, optimize support models, and drive customer experience initiatives.
Top Skills:
LinuxOrchestration TechnologyStorageVirtualization
Artificial Intelligence • Healthtech • Information Technology • Natural Language Processing • Software • Analytics • Generative AI
The Technical Implementation Consultant leads the onboarding of clients and partners, ensuring integration of terminology solutions into healthcare IT systems and addressing technical issues.
Top Skills:
APIsC#Cs/HtmlFlat FilesJavaScriptJson/XmlPythonSftpsSQL
Artificial Intelligence • Marketing Tech • Software
The Client Experience Manager ensures client success and satisfaction with Movable Ink's platform, driving ROI and fostering relationships with world-class brands while collaborating with internal teams.
Top Skills:
APIsCSSEspsHTMLMarketing AnalyticsMarketing AutomationSaaS
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