Top Remote Customer Success Jobs in New York City, NY

As a Technical Support Engineer, you will assist customers by diagnosing and troubleshooting software issues, managing ticket escalations, and providing enterprise-grade technical support. You will document troubleshooting steps and create knowledge base articles, while simultaneously building expertise on Legion's products and facilitating communications between customers and the engineering team.

The Implementation Specialist at Amino Health is responsible for managing customer onboarding by developing implementation plans, gathering requirements, and ensuring timely launches. This role requires collaboration with various teams, providing expert guidance, and improving processes for customer satisfaction.

As a DeFi Partner Success Manager at Aptos, you will build and maintain relationships with DeFi ecosystem partners, assist them with inquiries, and drive cross-functional collaboration across teams to enhance partnerships. You'll also stay updated on industry trends and manage partner information within the CRM.

This role is an application for future customer-focused positions at Lunchbox, including implementation, onboarding, support, and customer success. Applicants will get a chance to select the role they are most qualified for and will be prioritized for future openings.

As an Integrations Specialist at Vividly, you will lead the integration lifecycle, working with ERP systems and collaborating closely with implementation and engineering teams. You'll assist in building and supporting customer integrations, troubleshoot live systems, and ensure scalable integration solutions. Excellent communication skills are necessary to effectively engage with both technical and non-technical stakeholders.

The Client Partner – Enterprise will identify and drive new business opportunities with existing enterprise accounts, focusing on growth strategies and expanding service offerings. Responsibilities include client relationship management, solution selling tailored to industry needs, and maintaining a well-organized pipeline of opportunities. The role demands collaboration with senior stakeholders and a consultative approach to address unique client challenges.

Formic seeks passionate individuals to contribute to company culture and operations. Candidates should align with the company's values, focusing on customer satisfaction, adaptability, prioritization, and collaboration to innovate and enhance American manufacturing.