Top Remote Customer Success Jobs in Detroit, MI

The Customer Success Manager will ensure customer satisfaction, oversee account management, and drive renewals while fostering strong relationships. Responsibilities include understanding customer goals, monitoring customer health metrics, providing tailored support, and collaborating with internal teams to resolve issues and enhance products.

As an Implementation Specialist, you will guide strategic Enterprise customers in integrating Plaid solutions. Your role includes managing technical projects, providing support, and ensuring successful onboarding, while collaborating with various teams at Plaid. You will act as a trusted advisor, addressing customer needs and improving their experience throughout the implementation lifecycle.

The Community Moderator will manage the Telegram community for GenLayer by ensuring a positive environment, responding to inquiries, enforcing guidelines, facilitating discussions, and collecting community feedback. They will support community initiatives and collaborate with the Community Manager while maintaining coverage across time zones.

As a Customer Success Manager, you will build customer relationships, manage post-sales activities, and ensure smooth installations and upgrades. You will collaborate with support engineers and account teams, handle customer inquiries, and advocate for their technical needs while maintaining high customer satisfaction.

As the Head of Customer Success at sFOX, you will lead client engagement efforts post-sale, ensuring high-quality service and onboarding for clients. Responsibilities include developing operational strategies, hiring and managing client success teams, collaborating with executives to refine processes, and maintaining performance metrics. You are expected to promote a quality client experience, introduce scalable service models, and foster relationships within a remote-first environment.

The Senior Strategy Specialist Infrastructure at CIM Group will manage infrastructure investment products, conduct market research, support product development, and collaborate with sales teams for effective client communications. The role requires travel for presentations and a deep understanding of infrastructure markets. The specialist will maintain strategy marketing materials and liaise between investment and distribution teams.

O Analista de Suporte e Operação será responsável por auxiliar instituições de ensino na gestão de carreiras, revisando currículos, organizando eventos, analisando dados e operando a plataforma de carreiras. Trabalhará em colaboração com a equipe de sucesso do cliente e garantirá que as operações diárias sejam realizadas conforme os padrões estabelecidos.