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Top Remote Customer Success Jobs in Detroit, MI
Automotive • eCommerce • Retail
The Jr. Fitment Expert at Apex Wheels provides pre-sale technical customer support focused on enhancing performance for domestic vehicles. Responsibilities include helping customers with fitment queries, creating educational content, liaising with teams, and ensuring a high-quality customer experience. This role is highly customer-facing and requires strong communication and writing skills.
Consumer Web
As a Software Support Manager, you will lead a team of specialists providing high-quality support to the distributor network. Responsibilities include performance management, team training, handling escalated issues, and implementing process improvements to enhance customer service operations.
Top Skills:
Salesforce
Software • Analytics • Cybersecurity
The Senior Solution Expert is responsible for promoting Cellebrite's digital intelligence solutions, providing technical support to customers, facilitating webinars and engagements, and ensuring customer satisfaction. The role requires leading customers from deal closure to renewal, conducting investigative research, and collaborating with sales and product teams to enhance customer success.
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Cloud • Information Technology • Security • Software • Cybersecurity
As a Technical Account Manager at Aqua Security, you will serve as a trusted advisor to lead strategic customers through product adoption, act as a technical project manager, and ensure successful outcomes. Responsibilities include developing joint success plans, facilitating technical enablement sessions, and collaborating with Sales and Engineering teams, while focusing on customer experience and loyalty.
Top Skills:
BashPythonTerraform
Artificial Intelligence • Cybersecurity
The Technical Customer Success Specialist will manage a portfolio of clients, ensuring their success with CHEQ’s solutions through effective onboarding, data analysis, and relationship building. This role requires strong communication, problem-solving skills, and proficiency in data analysis.
Top Skills:
ExcelGoogle AdsGoogle Analytics
AdTech • Artificial Intelligence • Software
The Client Experience Manager is responsible for ensuring client success through understanding business objectives and aligning them with Clinch solutions. Responsibilities include providing campaign oversight, educating clients on platform usage, and fostering long-term client relationships.
Fashion
The VP of Customer Success will lead and scale initiatives to enhance onboarding, adoption, engagement, and retention for customers. They will implement programs to drive satisfaction, oversee training development, optimize processes, track customer success KPIs, and manage cross-functional collaboration while mentoring a high-performing team.
Software • Cybersecurity
The Engagement Manager will lead post-sales engagement with key customers, ensuring effective use of BioCatch solutions and managing project delivery. This role requires collaboration with customers and internal teams to solve problems, enhance product adoption, and identify new business opportunities. Responsibilities include project management, customer communication, and advocacy for client needs.
Information Technology • Professional Services
The Salesforce Customer Success Manager at AllCloud will support post-implementation of Salesforce solutions, manage client relationships, define roadmaps for value realization, document business requirements, perform Salesforce configurations, conduct testing, and deliver training to end-users, all while ensuring customer satisfaction.
Top Skills:
Salesforce
AdTech • Marketing Tech
As a Customer Success Manager, you will enhance client experience through onboarding, budget oversight, and relationship building while driving revenue growth and client retention. You'll collaborate with internal teams to optimize service delivery and ensure clients benefit from the company's innovative technology and insights.
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Top remote Companies in Detroit, MI Hiring Customer Success Roles
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