Vice President, Business Systems

About the Role

We are seeking an experienced and strategic Vice President of Business Systems to lead the transformation and optimization of our technology landscape. This role will be pivotal in finalizing the significant enterprise systems integration efforts that have taken place over the last few years following the merger of Kareo and PatientPop.  The completion of the systems integration will align our technology strategy with business objectives, and ensure compliance with healthcare regulations.  The ideal candidate will be a proven leader in technology, capable of driving operational efficiency, scalability, and innovation in a SaaS environment.

Your Area of Focus

• Finalize the transition and consolidation of systems post-merger, including CRM, ERP, billing, and other operational platforms.
• Align enterprise system strategies with the company’s goals to support scalability, profitability, and customer experience improvements.
• Ensure all systems comply with healthcare regulations such as HIPAA and HITRUST, working closely with legal and compliance teams.
• Complete the integration of critical systems (CRM, ERP, HRIS, billing platforms) into a unified tech stack.
• Overseeing a team of ~10 systems engineers, analysts, and project managers.  
• Develop a 3-year roadmap for enterprise systems aligned with company growth plans.
• Implement robust reporting dashboards to provide executives with real-time insights into key metrics.
• Ensure compliance with all healthcare-specific security and regulatory standards.
• Increase operational efficiency through automation and process optimization.
• Transition legacy systems to cloud-based or modernized platforms to reduce technical debt.
• Establish data governance frameworks to improve data accuracy and usability.
• Deliver cost savings or efficiency improvements through vendor renegotiations or process enhancements.

Your Professional Qualifications

• Minimum 10–15 years in IT/enterprise systems, with a significant portion in healthcare tech or SaaS.
• 8+ years of people management experience 
• Ideal candidate would have hands-on experience with healthcare regulatory environments (e.g., HIPAA compliance), but not required .
• Experience managing systems in a multi-entity organization undergoing integration.
• Deep understanding of SaaS tools like Salesforce, NetSuite, Workday, and other industry-specific platforms.
• Experience with integrations via middleware (e.g., MuleSoft) and modern APIs.
• Knowledge of data analytics platforms (e.g., Tableau, Power BI) and data governance best practices.
• Demonstrated ability to lead cross-functional teams during periods of change, such as post-merger integrations.
• Strong communication and stakeholder management skills to align IT initiatives with business objectives.
• Track record of building technology roadmaps that drive business scalability and profitability.
• Experience in vendor management and budget oversight for a tech organization of similar scale.
• Bachelor’s degree in Computer Science, Information Systems, or a related field (MBA preferred but not required).
• Relevant certifications, such as Salesforce Administrator/Architect, PMP, or ITIL, are a plus.

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. 

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our ValuesStart with the Customer 

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial 

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are diverse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits 

In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Obé Fitness or Wellhub for a great workout, the Employee Assistance Program through Telus to find mental health resources, along with other resources for everyday occurrences.

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