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Top Remote Customer Success Jobs in Detroit, MI
Big Data • Machine Learning • Software • Analytics
The Technical Account Manager (TAM) at Alteryx is responsible for ensuring customer satisfaction and driving case resolution for subscription support customers. This role involves collaboration with various teams, technical support, customer communication, monitoring support quality, and providing product guidance to customers to optimize their use of the Alteryx Platform.
Top Skills:
SQL
Retail • Financial Services
As a Client Experience Manager, you will be responsible for fostering strong relationships with clients, ensuring high levels of satisfaction with services, and collaborating with internal teams to exceed client expectations. Your role includes managing a portfolio of approximately 30 accounts, monitoring service delivery, and identifying opportunities to add value for clients.
Top Skills:
AsanaCRMGoogle SuiteHubspotIntercomKnimeSaaSSlack
Payments • Software
The Technical Account Manager at Skimmer is responsible for supporting onboarding, training, and launch support for customers using Skimmer Billing. They assist with implementation, resolve billing issues, and partner with account managers to ensure customer success. The TAM monitors usage and retention, providing insights to enhance customer experience and drive adoption.
Top Skills:
CRMExcelGoogle SheetsQuickbooks
Featured Jobs
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AdTech
The Customer Success Manager will manage the full campaign life cycle for digital products, focusing on programmatic advertising. This role involves client support, collaboration with operations teams, identifying urgent situations, and crafting strategic solutions for clients. Training and mentoring team members on best practices is also a key responsibility.
Top Skills:
QlikSalesforce
Other
As a Mod Contractor at ModSquad, you will provide top-notch customer support, assisting clients with inquiries and concerns. You will communicate effectively to resolve issues and guide customers in utilizing the client's products or services. This position allows for flexible work arrangements and offers the chance to work on various exciting projects.
Cloud • Social Media • Software
As an L1 Technical Support Representative, you will assist customers by addressing technical questions, triaging issues, and providing solutions and documentation. Your role will include managing support cases, ensuring customer satisfaction, and collaborating with the internal team to improve the product and support processes.
Top Skills:
AWSAzureDockerGCPLinuxmacOSWindows
Healthtech • Software
The Enterprise Customer Success Manager at PatientIQ is responsible for owning the success, retention, and growth of clients by helping them maximize the use of the PatientIQ product and services. They build relationships with key customer executives, deliver business reviews, and collaborate with internal teams to drive product improvement.
Top Skills:
SQL
Edtech
The Technical Support Representative will assist educators and administrators with technical support inquiries, troubleshoot issues, document bugs, and collaborate with the engineering team to resolve technical challenges, ensuring effective use of the platform.
Edtech
As a Customer Success Director at Vumedi, you will build customer relationships, develop strategies for performance improvement, lead customer programs, and track metrics for renewals. You'll collaborate cross-functionally and drive customer education on digital peer-to-peer education, while providing product feedback based on client insights.
Top Skills:
JIRASalesforceTableauWorkfront
Software
The Customer Success Manager at Overstory is responsible for managing customer relationships throughout their lifecycle, from onboarding to contract renewal. This role includes understanding customer needs, coordinating with technical teams, and influencing product roadmaps. The manager will oversee multiple accounts, primarily in Latin America and the US, ensuring customer satisfaction and success with Overstory's solutions.
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Top remote Companies in Detroit, MI Hiring Customer Success Roles
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