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Top Remote Customer Success Jobs in Detroit, MI

4 Days Ago
Remote
United States
100K-125K Annually
100K-125K Annually
Artificial Intelligence • Big Data • Other • Software • Biotech
As a Customer Success Manager, your role is pivotal in orchestrating the customer journey and demonstrating the value provided by the Citrine platform to our valued customers.
4 Days Ago
Remote
USA
40-55 Annually
Mid level
40-55 Annually
Mid level
Fintech • Insurance
The Underwriting Risk Review Specialist oversees post-bind underwriting reviews for workers compensation policies, ensuring compliance and accuracy. Responsibilities include conducting reviews, identifying discrepancies, maintaining data integrity, and collaborating with various teams to enhance workflows and streamline processes. The role also involves staying updated on regulatory changes and proposing innovative solutions for continuous improvement.
4 Days Ago
Remote
US
Mid level
Mid level
Artificial Intelligence • Internet of Things • Software
The Salesforce Specialist will manage data architecture and integrate Salesforce CRM with HubSpot to ensure efficient data flow from lead generation to account closure. Responsibilities include overseeing data management, optimizing workflows, managing CPQ processes, and creating dashboards for reporting accuracy.
Top Skills: HubspotSalesforce
4 Days Ago
Remote
USA
Senior level
Senior level
Cybersecurity
As a Senior Technical Support Engineer, you will troubleshoot customer issues across Windows, Linux, and macOS environments, leading technical escalations, conducting root cause analyses, and collaborating with engineering teams. You will enhance support processes, mentor junior engineers, and proactively assist customers in mitigating security threats.
Top Skills: BashPowershellPython
4 Days Ago
Remote
USA
Mid level
Mid level
Software
As a Customer Success Manager, you will manage a portfolio of customers, ensuring successful deployment, adoption, and renewal of Ataccama solutions by driving customer relationships, achieving revenue targets, and collaborating with cross-functional teams.
Top Skills: Paas,Saas
4 Days Ago
Remote
United States
25-35
Entry level
25-35
Entry level
Software
As a Customer Support - Privacy Consultant at Cloaked, you will assist users in navigating our privacy product, help them understand their privacy options, and provide support to ensure a seamless experience with our virtual cloak technology. Your role will focus on building trust and enhancing customer satisfaction by addressing inquiries and providing personalized assistance.
Mid level
Artificial Intelligence • Software
The Customer Success Manager will manage a portfolio of customer accounts and guide them to leverage Tulip’s cloud-native platform for operational improvements. Responsibilities include ensuring contract renewals, driving digital transformation, and coordinating across internal teams to enhance customer satisfaction and success.
Top Skills: Account ManagementCustomer SuccessManagement ConsultingSaaS
4 Days Ago
Remote
US
Mid level
Mid level
Edtech
The CX Delivery Manager will administer and enhance Go1’s Gainsight platform, ensuring effective customer experiences through process optimization, collaboration with internal teams, and measurement of impact. Responsibilities include managing system performance, developing operational plans, and improving customer data management.
Top Skills: GainsightSalesforce
4 Days Ago
Remote
United States
65K-88K Annually
Mid level
65K-88K Annually
Mid level
Software
The Customer Success Account Manager will manage a portfolio of accounts focused on customer retention and growth. Responsibilities include driving upsell opportunities, conducting business reviews, and ensuring product adoption. The role requires building strong customer relationships and utilizing data insights to enhance customer success.
4 Days Ago
Remote
USA
Senior level
Senior level
Healthtech
The Director, Customer Experience will lead the strategy to create an exceptional customer journey by optimizing processes, enhancing engagement, and ensuring a patient-first approach. Responsibilities include overseeing initiatives for service excellence, analyzing customer feedback, collaborating across teams, and mentoring customer experience professionals.
Top Skills: CRMEmrGenesys
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