Top Remote Customer Success Jobs

The Customer Success Manager acts as the main contact for clients, guiding them through post-sale deployments particularly in Azure. Responsibilities include managing customer accounts, facilitating meetings, and ensuring customer satisfaction by resolving technical issues with the help of internal teams.

As a Merchant Success Manager, you'll optimize the onboarding experience and ongoing support for merchants, ensuring their success and satisfaction. Focused on revenue retention and account management, you'll establish strong relationships, identify expansion opportunities, and prioritize customer adoption through engagement and proactive communication.

The Director of Customer Success at Innovaccer acts as a trusted advisor to clients, managing project deliveries, engaging with teams of engineers and designers, and identifying solutions to enhance customer satisfaction in the healthcare sector. This role requires a strong analytical mindset and excellent communication skills to effectively address customer needs and drive project success.

The Client Success Coordinator at TechnologyAdvice serves as the main contact for assigned accounts, ensuring excellent client experiences from onboarding to product delivery. Responsibilities include maintaining client communication, managing campaigns, utilizing Salesforce, and providing strategic guidance based on client feedback and performance.

The Customer Success Engineer at Vercel supports customers by resolving concerns, improving internal tools, and engineering solutions to enhance the customer experience. Candidates should have frontend development expertise and excellent communication skills.

The Customer Success Manager at MadKudu will define account strategies, nurture executive relationships, and oversee cross-functional teams to drive customer success and adoption of MadKudu's products. They will address customer engagement issues and negotiate contracts while ensuring client satisfaction and retention.

The Customer Success Manager will drive outcomes for customer relationships in the Life Sciences sector by managing account growth, ensuring high renewal rates, and advocating for customer needs. Key responsibilities include developing deep industry knowledge, collaborating with cross-functional teams, and leading customer-centric initiatives to enhance product adoption and satisfaction.

The Field Customer Success Manager builds and maintains strong relationships with strategic customers, helping them achieve their business goals through Auctane's products. Responsibilities include researching accounts for efficiency, communicating with customers about savings, and collaborating with other departments for seamless service delivery.

The Customer Success Manager will manage and execute advertising campaigns for enterprise clients, focusing on profitable revenue growth using the CommerceIQ platform. Responsibilities include planning and optimizing paid search campaigns on platforms like Amazon and Walmart, analyzing campaign performance, and collaborating with internal teams to drive customer success.

The Senior Customer Success Manager at Cyara will build and maintain relationships with enterprise customers, ensuring they maximize the value of Cyara's solutions. Responsibilities include managing customer outcomes, conducting strategic conversations, negotiating renewals, and driving growth through upselling and cross-selling. The role requires delivering insights and organizing client engagements, while also identifying opportunities for optimization.

As a Customer Success Manager, you will manage a portfolio of merchants by building relationships and providing consultative support to help them achieve their business goals. You will drive platform adoption, resolve issues, and deliver ongoing business reviews while collaborating internally to advocate for merchant needs.

The Customer Success Specialist at Fliff will handle customer queries, guide users through features, analyze product malfunctions, update internal databases, monitor complaints on social media, and assist in training other representatives, ultimately ensuring excellent customer support and satisfaction.

The Customer Success Director is responsible for leading a team to foster customer relationships, strategizing effective advertising campaigns, and ensuring high levels of customer satisfaction and revenue growth for enterprise clients. This role emphasizes team development and collaboration across functions to meet business objectives.

The Customer Success Engineer will collaborate with engineering and customer success teams to create frameworks for training-related integrations on the SafetyCulture platform. Responsibilities include building technical solutions, managing customer relationships, implementing integrations, and enhancing platform capabilities through scripting and dashboards.

As a DeFi Partner Success Manager at Aptos, you will build and maintain relationships with DeFi ecosystem partners, assist them with inquiries, and drive cross-functional collaboration across teams to enhance partnerships. You'll also stay updated on industry trends and manage partner information within the CRM.

The Lead Technical Success Partner will engage with enterprise clients, providing technical and business solutions, ensuring best-in-class experiences, and acting as a trusted advisor. The role involves collaborating with clients to develop strategic success plans and communicating effectively with internal teams to enhance product adoption and value realization.

The Account Director at CommerceIQ will lead strategic initiatives to drive customer satisfaction and retention, manage complex relationships, and negotiate contracts. The role involves problem-solving to meet customer needs and leading cross-functional teams to deliver results. The director will also analyze customer metrics to improve engagement and serve as a thought leader in the CPG and e-commerce sectors.