Top Remote Customer Success Jobs

The Customer Experience Manager will drive customer satisfaction and retention by managing service relationships for assigned customers, support benefit strategies, and engage with insurance carriers. This role requires collaboration with consulting teams, leading customer presentations, and staying updated on industry trends to enhance service delivery.

The Senior Manager of Customer Experience will manage strategic customer relationships and provide services to enhance operations. Responsibilities include analyzing system performance, leading cross-functional initiatives, developing KPIs, and mentoring a high-performing team. The role requires strong communication skills, adaptability, and an understanding of robotics and automation.

The Technical Success Manager ensures clients utilize and benefit from FranklinCovey's technology solutions by providing customer service, account management, and technical support. They engage proactively with clients to address issues, analyze usage data, and enhance customer satisfaction, working closely with teams to communicate feedback and insights.

The Customer Experience Manager will oversee customer onboarding and support, build relationships with key stakeholders, and ensure a smooth product adoption process. This role requires collaboration with internal teams to manage multiple projects and address customer inquiries effectively, while fostering engagement and satisfaction among clients.

As a Customer Experience Manager at MavenAGI, you will enhance customer satisfaction by providing technical guidance to enterprise clients, driving product adoption, and ensuring customer success with generative AI solutions. You will collaborate with cross-functional teams to optimize customer interactions and identify value opportunities.

The Customer Experience Manager will manage customer relationships, provide training on RCM processes, analyze business performance, and liaise with operations teams. Responsibilities include onboarding customers, managing communications and cases, and collaborating to improve processes. Must maintain professionalism in a fast-paced environment.

As a Partner Success Manager, you will manage relationships with college campus partners, provide reporting, and seek opportunities for upsells and contract renewals. Your role includes implementing training and crafting strategic success plans while being empathetic to the challenges of young adult mental health.

As a Digital Archiving Success Manager, you'll support customers in enhancing their digital preservation programs by providing expertise in data structuring, metadata management, and software configuration, while ensuring high client satisfaction. You'll collaborate with IT teams and act as a liaison for various requests and incidents.

The Partner Success Manager at Pearl is responsible for managing relationships with integration partners post-sale. This role includes developing training content, conducting training sessions, resolving issues, gathering feedback, and optimizing API usage to enhance partner integration and minimize customer churn.

The RCM Client Manager at ModMed manages client relationships and revenue cycle activities for assigned medical practices. Responsibilities include analyzing accounts receivable data, developing action plans to resolve issues, conducting client audits and meetings, collaborating with internal teams, and ensuring adherence to client performance metrics. Strong analytical and communication skills are essential.

As a Technical Customer Success Manager, you will be the main contact for enterprise clients, helping them achieve their goals using the company's AI platform. You will gather technical requirements, maintain strong client relationships, monitor usage for upsell opportunities, and advocate for clients internally while providing regular updates to stakeholders.

The Technical Partner Success Manager helps partners maximize their investment in ConnectWise by developing operational plans, advising on product adoption, monitoring usage, and building strong relationships. This role involves collaboration with cross-functional teams and requires knowledge of business challenges and strategies to drive partner satisfaction and success.

As a Customer Success Manager, you will manage the client lifecycle for enterprise customers, build relationships, report performance insights, develop account plans, and drive portfolio growth while ensuring high customer satisfaction. Your role is crucial in delivering value and maintaining the company's mission of improving healthcare outcomes.

The Enterprise Customer Experience Manager oversees enterprise support contracts, ensuring customer satisfaction and retention. Responsibilities include assessing customer health, coordinating technical support, engaging proactively with customers, acting as an advocate, and maintaining contract obligations. This role emphasizes strong communication, problem-solving, and relationship-building skills in a technical environment.

The Client Executive will manage and expand relationships with Aria's enterprise customers, ensuring customer satisfaction and driving retention. Responsibilities include managing sales cycles, developing account plans, addressing customer concerns, collaborating with various teams, and promoting the Aria billing platform.

The Customer Experience Manager at Relay Payments will manage the customer journey, engaging in sales, facilitating implementation, supporting driver activations, and handling account management to ensure exceptional customer service and long-term satisfaction.

As a Senior Manager of Customer Experience at Material Bank, you will lead customer-facing teams, develop and implement strategies for enhancing customer engagement, manage onboarding and support processes, and collaborate with cross-functional teams to improve customer satisfaction and drive loyalty. You will also analyze key metrics and coach your team to deliver exceptional service.