Top Remote Customer Success Jobs

The Manager of Enterprise Customer Success will lead a team of Customer Success Managers focusing on managing the largest strategic accounts in the restaurant and retail sectors. Responsibilities include setting visions for scalable account management, developing technical problem-solving frameworks, and providing strategic guidance to help customers innovate and grow through loyalty strategies.

The Associate Customer Success Manager at Transfr will drive product adoption, manage customer engagements, ensure smooth implementation processes, and maintain proactive communication for customer retention and satisfaction. The role includes collaborating with the Customer Success team to address challenges, gather customer feedback, and improve business metrics related to customer relationships.

As a Customer Success Manager at Syndio, you will empower organizations to achieve workplace equity goals, manage relationships with key customers, and collaborate with various teams to ensure customer satisfaction and compliance with equity strategies.

As a Senior Manager of Client Success, you will oversee revenue cycle KPIs, develop tailored client solutions to enhance financial performance, analyze data for opportunities in revenue processes, communicate insights effectively, and maintain robust relationships with clients to identify upsell opportunities.

As a Customer Success Manager at Syndio, you will build lasting relationships with customers to guide them in achieving their workplace equity goals, advise on compliance needs, and drive engagement with workplace equity tools. You will collaborate with various teams within the organization to ensure customer satisfaction and support renewals and upsell opportunities.

As a Digital Customer Success Manager, you will engage proactively and reactively with multiple accounts to enhance product adoption and success. Collaborating with the Renewals team, you'll work on customer retention and growth, serving as a trusted advisor, and shaping strategies for the new Pooled CSM team.

The Client Success Manager (CSM) serves as a trusted advisor for mid-to-large enterprise clients, focusing on driving client success through performance reporting, campaign strategy, and client communication. Responsibilities include managing client relationships, leading campaign planning, troubleshooting, and advocating for client needs. The CSM is also responsible for updating revenue forecasts and reviewing client health to identify expansion opportunities.

The PR Customer Success Lead will oversee a team of Campaign Managers, ensuring high performance in delivering effective public relations strategies. Responsibilities include monitoring account health, driving customer renewals, and collaborating with product teams to enhance feature adoption while fostering team growth through hiring and training.

The Senior Customer Success Manager will manage complex enterprise client relationships, serve as a trusted advisor, drive user adoption, advocate for customer challenges, and lead initiatives to improve processes and customer engagement, ensuring satisfaction and loyalty throughout the post-sales lifecycle.

As a Client Success Manager, you'll build and maintain relationships with key users in SMB accounts, ensuring they achieve their goals with our SaaS product. You'll support enterprise accounts, drive revenue growth through upselling, collaborate with product and support teams, and manage new customer implementations. This role requires critical thinking, problem-solving abilities, and strong communication skills.

As a Customer Success Manager at Securly, you will manage relationships with approximately 300 small school districts, focusing on driving customer satisfaction, retention, and account growth. Key responsibilities include proactive relationship management, needs assessment, account growth, and collaboration with other teams to enhance customer engagement.

As a Senior Customer Success Manager at Syndio, you will build and maintain relationships with high-profile clients, guiding them in workplace equity strategies and ensuring their compliance. You will collaborate with various teams within the company, provide advanced analysis, and contribute insights to enhance client satisfaction and drive product improvements.

The Customer Success Manager at Securly is responsible for cultivating relationships with approximately 300 small school districts, ensuring customer satisfaction and retention. This role involves monitoring customer health scores, conducting needs assessments, driving account growth through upselling, and collaborating with various teams to enhance the customer journey.

The Senior Customer Success Manager at Syndio will oversee relationships with high-profile clients, guiding them through workplace equity strategies, ensuring compliance, and enhancing the use of equity tools. The role involves collaborating with cross-functional teams to drive customer satisfaction, retention, and product innovation based on client feedback.

The Enterprise Customer Success Manager will manage a portfolio of complex accounts, focusing on user adoption, relationship management, and ensuring maximum ROI for customers. Responsibilities include hosting meetings, creating account plans, monitoring product usage, providing training, and aligning internal resources to drive customer success.

The Senior Client Success Manager will manage client relationships, drive renewals, foster successful outcomes, and identify opportunities for account expansion. This role requires advocating for clients and ensuring their long-term success with GoCo's products and services, leveraging extensive industry knowledge and expertise to improve client satisfaction and retention.

Customer Success Managers at Trella Health support customers during their journey, ensuring account health and retention. They build relationships, help customers understand solutions, and assist with challenges while driving optimal usability and achieving retention goals.