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Top Remote Customer Success Jobs in Austin, TX
The Digital Support Specialist is responsible for supporting Launch clients by managing customer applications, answering inbound calls, resolving client inquiries, and ensuring service level agreements are met. This role involves a high level of customer service, troubleshooting issues, and participating in testing bank environments. Flexibility in schedule is required for a 24/7 support role.
As a Senior Customer Success Manager, you will act as a trusted advisor for clients, helping them navigate challenges and maximize their relationship with Körber Supply Chain Software. You'll manage customer profiles, conduct business reviews, demonstrate features, and help with solution adoption while maintaining high customer health and satisfaction levels.
The Client Development Executive is responsible for consultative selling to prospective clients, generating new business through prospecting, leading solution planning, and managing existing pipelines while understanding client business needs to suggest suitable solutions.
The Cloud Support Specialist will provide technical support for our cloud infrastructure, assist customers with cloud-related issues, monitor system performance, manage documentation, support security protocols, and collaborate on larger projects within the Cloud Operations team.
The Technical Product Analyst is responsible for providing technical customer service for Deluxe software by monitoring support tickets, documenting interactions, achieving performance metrics, and participating in collaborative engagements to resolve client issues. The role requires independent work and active pursuit of training to expand product knowledge.
As a Senior Growth Specialist, you will manage user acquisition for the earnings product, utilizing data-driven strategies to efficiently scale channels like DSPs and Google. You will work closely with the product team and VP of corporate development, overseeing a significant budget and reporting performance metrics to stakeholders.
As a Customer Success Manager at PerformYard, you will establish lasting relationships with customers, support product implementation, lead training sessions, and advocate for customer needs within the organization. Your role is to ensure client satisfaction and drive product usage while achieving responsiveness and quality goals.
The Customer Success Engineer will engage with customers, addressing queries and guiding them through the implementation of cloud security products. Responsibilities include resolving issues, providing technical support, maintaining knowledge base resources, and collaborating with various teams to enhance customer experience and product features.
The Appeals Specialist assists clients with health insurance appeals by analyzing and researching denied claims. They lead the appeals process, negotiate with insurance carriers, and educate members about their coverage while ensuring compliance with federal regulations.
The Customer Success Engineer at Age of Learning provides technical support for key accounts, resolving complex issues while collaborating with internal teams to enhance customer satisfaction and streamline processes. Responsibilities include managing escalated JIRAs, advocating for support cases, and maintaining expertise in the product ecosystem to guide troubleshooting efforts.
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