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Top Remote Customer Success Jobs in Austin, TX

2 Days Ago
United States
Remote
1,348 Employees
Senior level
1,348 Employees
Senior level
Marketing Tech • Software
As a Customer Success Manager, you will manage an enterprise portfolio, ensuring customer retention, satisfaction, and growth. You'll be the main contact for customer relationships, conducting strategic reviews, and providing consultative support while advocating for customer needs internally. Strong communication and organizational skills are essential to navigate complex challenges and establish trusted partnerships.
2 Days Ago
United States
Remote
780 Employees
Senior level
780 Employees
Senior level
Edtech • Information Technology
As a Client Success Manager at LRN, you will manage relationships with existing customers, ensuring value delivery and successful adoption of LRN's e-learning solutions. You will work closely with internal teams, analyze client health metrics, run prospecting campaigns, and represent client feedback to improve services.
2 Days Ago
United States
Remote
20 Employees
Entry level
20 Employees
Entry level
Healthtech
As a Customer Success Representative, you will provide ongoing support and training to clients, ensuring their satisfaction with the company's products and services. You'll manage customer relationships, identify issues, and collaborate with teams to enhance customer experience.
2 Days Ago
United States
Remote
468 Employees
Junior
468 Employees
Junior
Healthtech • Pharmaceutical • Telehealth
The Infusion Billing Specialist manages the printing and mailing of infusion claims, resolves claim issues, and engages with patients regarding their insurance claims. This role requires strong attention to detail, analytical skills, and a proactive approach to workflow. The specialist will also need to quickly learn new software and tools to efficiently handle patient communications and claims processing.
2 Days Ago
Texas, USA
Remote
185 Employees
Senior level
185 Employees
Senior level
Healthtech
The Sr. Manager of Client Success focuses on optimizing revenue cycle performance by managing KPIs, enhancing client relationships, and providing data-driven solutions. They analyze client data to identify improvement opportunities and ensure effective communication and problem-solving with internal teams and clients.
2 Days Ago
United States
Remote
13 Employees
Junior
13 Employees
Junior
AdTech
The Customer Support Specialist will handle customer inquiries via voice and chat, providing professional service and troubleshooting technical issues. Responsibilities include maintaining records of interactions, collaborating with the team, and suggesting improvements to enhance customer experience.
2 Days Ago
United States
Remote
120 Employees
Expert/Leader
120 Employees
Expert/Leader
Digital Media • Information Technology • Business Intelligence
As a Client Partner at Zaelab, you will focus on acquiring new clients, managing client relationships, and developing sales strategies. Responsibilities include prospecting for new customers, collaborating with the sales team, managing pipelines in Hubspot, and maintaining strong relationships with key decision-makers to ensure client satisfaction and growth.
2 Days Ago
United States
Remote
196 Employees
Senior level
196 Employees
Senior level
Cloud • Software • Database
As a Customer Success Manager, you will deliver elite experiences by owning customer relationships, ensuring retention and satisfaction, managing onboarding, and analyzing feedback. You will collaborate across teams, promoting customer-centric initiatives and advocating for product improvements while leveraging data insights to drive customer health metrics.
2 Days Ago
United States
Remote
439 Employees
Junior
439 Employees
Junior
Software • Energy
As a SaaS Configuration Specialist, you'll design and configure software workflows for utility energy efficiency programs, ensure optimal user experience, resolve bugs, and communicate effectively with diverse stakeholders. You'll also conduct analyses related to software use and business processes to enhance service delivery.
2 Days Ago
3 Locations
Remote
246 Employees
Mid level
246 Employees
Mid level
Legal Tech • Software
The Sr. PPC Optimization Specialist will manage and optimize PPC campaigns across platforms like Google Ads and Bing Ads. Responsibilities include auditing campaigns, conducting audience research, analyzing data for optimization, and collaborating with stakeholders to ensure alignment with marketing objectives.
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