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Top Remote Customer Success Jobs in Austin, TX
Cloud • Software
As a Technical Support Specialist, you will provide exceptional user experiences by troubleshooting complex technical issues, creating documentation, improving processes, and advocating for customer needs with Product and Engineering teams. Your role will involve analyzing API-related issues and enhancing operational efficiency based on user feedback.
Top Skills:
10DlcAPIsCustomer SupportSaaSSQLTroubleshooting
Software
The Customer Success Manager will oversee customer engagement to ensure value from Cyara’s solutions, manage client relationships, and negotiate contracts. Responsibilities include setting long-term success plans, hosting client meetings, identifying upsell opportunities, and acting as a program manager during customer interactions.
Top Skills:
Analytical SkillsCustomer ExperienceCustomer SuccessNegotiationProgram ManagementRoiSaaSSoftware Development LifecycleTelecoms
Information Technology
The Senior Technical Account Manager is responsible for enhancing the customer experience with Aiven's open-source services, acting as a single point of contact for enterprise customers, and collaborating with various internal teams. This includes understanding customer priorities, providing operational advice, conducting regular reviews, and assisting with project management, all while maintaining strong relationships with stakeholders.
Top Skills:
Aiven For ClickhouseAiven For OpensearchAiven For PostgresqlApache KafkaAWSAzureGoGCPJavaLinuxMySQLPostgresPythonRuby
Featured Jobs
Information Technology • Consulting
The BIM Specialist role involves supporting engineering teams in virtually constructing buildings and documenting design contracts. Responsibilities include learning technology systems, assisting with construction documentation in AutoCAD and Revit, participating in project BIM coordination, and maintaining project records. The role emphasizes teamwork, communication, and problem-solving in a fast-paced environment.
Top Skills:
Autocad MepBluebeamGoogle SuiteMS OfficeNavisworksRevitSlack
Fitness
The Client Experience Specialist at solidcore will handle client communications, resolve grievances, and maintain strong relationships with clients. This role focuses on providing updates, collaborating with teams, and implementing strategies to enhance the client experience in a remote environment.
Top Skills:
BilingualClient ExperienceCommunicationCustomer ServiceDigital CommunicationsIntercomMindbodyProblem-Solving
Software
The Implementation Specialist at Radicle Health guides customers through the onboarding of Electronic Health Records systems, ensuring they are set up for success. This role involves project management, consultation, training, and support to facilitate a smooth onboarding process while maintaining high standards of customer service and professionalism, particularly regarding HIPAA compliance.
Top Skills:
Ehr SoftwareHipaaProject Management
Marketing Tech • Software
As a Principal Customer Success Manager at Invoca, you will engage deeply with key customers, understanding their objectives and providing solutions. You'll manage customer success through onboarding, support, and strategic planning, aiming for high satisfaction and growth while coordinating various Invoca team efforts to ensure success.
Top Skills:
Adobe AnalyticsB2B SaasCall Tracking SolutionsCiscoConversation Intelligence TechnologiesEnterprise SoftwareFive9FullstoryGainsightGenesysGoogle AdsHubspotSalesforceSitecore
Fintech
The Participant Support Specialist will assist customers with Tier 2 inquiries regarding 401(k) benefits, troubleshoot technical issues, and manage product tools. This role requires strong communication, problem-solving skills, and collaboration with various departments to ensure customer satisfaction.
Top Skills:
ConfluenceCustomer SupportJIRAPhone CommunicationRelationship ManagementSalesforce
Software
As a Technical Engagement Manager, you will drive customer success through technical leadership in pre-sales and post-sales engagements. You will manage cross-functional teams, define success metrics, ensure timely delivery, and contribute to professional services development.
Top Skills:
Agile MethodologiesAsanaBigcommerceCi/Cd PipelinesCloud PlatformsComposable CommerceDevops PracticesE-Commerce PlatformsFrontend FrameworksHeadless CmsJIRAProject Management ToolsSalesforce Commerce CloudShopifyVercel Platform
Blockchain • Gaming • Software • Virtual Reality • Metaverse
The Developer Relations Specialist will support and empower Decentraland's creator community by assisting with technical challenges, collaborating with internal teams, and fostering community engagement through workshops and events. This role focuses on facilitating connections between creators and Decentraland while promoting innovation within the platform.
Top Skills:
3D Design ToolsAPIsBlenderGitJavaScriptSdksTypescript
Top remote Companies in Austin, TX Hiring Customer Success Roles
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