Top Customer Success Jobs in Phoenix, AZ

As a Customer Success Manager, you will partner with customers to help them achieve their goals using the Instrumentl platform, focusing on onboarding, engagement, retention, and account growth. Your role will involve fostering relationships, evaluating account performance, and collaborating with teams to enhance customer experience.

The Scaled Customer Success Manager will manage high-volume accounts, ensuring smooth onboarding and customer satisfaction while identifying growth opportunities. The role involves upselling and cross-selling within existing accounts, using strategic communication and relationship-building skills to enhance customer engagement and retention.

The Partner Success Manager II at eHealth plays a critical role in managing strategic partner accounts, focusing on business growth, customer acquisition, and partner success. The manager develops strategies, builds relationships, identifies challenges, and ensures a high-quality service experience for partners, while also mentoring junior staff and addressing various technical and operational needs.

The Customer Success Engineer will support enterprise customers by answering questions and ensuring they get value from the platform. This involves reading API documentation and understanding SaaS tools while collaborating across teams. The role demands strong organizational skills, a customer-centric approach, and the ability to manage multiple tasks in a fast-paced environment.

As a Senior Customer Success Manager, you will manage a portfolio of FMCG clients, providing strategic guidance and support to help them leverage market insights, enhance their experience with the platform, and achieve their business goals. Responsibilities include conducting workshops, monitoring client health, managing renewals and growth opportunities, and gathering customer feedback to improve services.

The Customer Experience Manager is responsible for customer satisfaction and retention by managing service relationships and strategies for assigned clients. The role involves conducting open enrollment presentations, collaborating with consulting teams, and staying updated on industry trends to provide exceptional service and maintain customer relationships.

The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.

The Customer Experience Manager is responsible for advocating for clients, developing strategic account plans to enhance product adoption, supporting clients during pre and post-implementation activities, and tracking client satisfaction and feedback. They will collaborate with various teams to ensure smooth client experiences and manage key performance indicators (KPIs).

The Partner Success Manager will enhance partner relationships in the cellular and telecom industries, manage key partnerships, drive revenue growth, and ensure successful collaborations. Responsibilities include developing strategies, analyzing market trends, addressing challenges and optimizing partner performance.

The Marketplace Success Manager at Clipboard Health will onboard and support schools, build relationships with customers, track feedback, and solve problems to ensure the success of both substitute teachers and schools in the education marketplace.

The Partnership Success Manager will enhance client satisfaction and retention by developing success strategies, fostering meaningful relationships, and ensuring clients achieve their educational goals using Teachstone solutions. Responsibilities include onboarding support, managing contract logistics, monitoring client health, and advocating for client needs internally.

As a Customer Experience Manager, you'll build relationships with customers, onboard them to RCM, manage communication and performance analysis, provide leadership within operations, and ensure effective coordination across departments.

As a Partner Success Manager, you will manage relationships with college campus partners, ensuring successful implementation and ongoing engagement. Your role will involve providing reports, identifying growth opportunities, and crafting strategic success plans to enhance partner relationships.

The Partner Success Manager will be responsible for managing health system, patient engagement, and pharma partner accounts, focusing on building relationships, ensuring timely delivery of solutions, and identifying growth opportunities. The role includes liaising with internal teams to enhance customer experience and tracking key account metrics while addressing client requests.

The Partner Success Manager at Mercury will manage external partners and internal operations for the Partner Success team, driving new activations, overseeing project management, reporting analytics, and ensuring top-tier customer service across various teams. The role requires excellent communication and organizational skills in a fast-paced environment.

The Partner Success Manager is responsible for managing relationships with integration partners, ensuring their post-sale success and support. This includes creating training content, conducting webinars, resolving issues, and collaborating cross-functionally to optimize integration outcomes and improve customer satisfaction.

The RCM Client Manager will manage client relationships and revenue cycle activities for assigned medical practices, focusing on performance monitoring and improvement. Responsibilities include analyzing A/R data to identify trends, resolving billing issues, conducting audits, and collaborating with internal teams and global partners to enhance overall client metrics.