Top Customer Success Jobs
As a Customer Success Manager, you will be the face of Insider to our clients. Your main responsibilities include understanding our clients' needs, matching them with our products, ensuring they utilize our technology effectively, and maintaining a strong relationship with them. You will also be responsible for providing feedback to your team, identifying opportunities to add value to our clients' organizations, and contributing to product development. This role requires a university degree in Business, Marketing, Engineering, or related fields.
The Customer Service Representative manages client inquiries regarding drayage, trucking, and container services. They handle customer accounts, resolve service-related issues, and coordinate with internal teams to ensure quality service delivery. The role requires strong communication and problem-solving skills, along with a solid understanding of the logistics industry.
The Senior Customer Enablement & Support Specialist at Sayge will guide HR leaders and coaching participants through onboarding and enablement, ensuring a positive experience with the coaching programs. Responsibilities include providing solutions, leading onboarding calls, and advocating for customer needs to internal teams.
As a Customer Success Manager, you will manage the complete customer experience from post-sales onboarding to retention and growth of a $2M book of business, ensuring customers derive maximum value from Conversation Intelligence. Responsibilities include driving customer engagement, resolving issues, and influencing product direction.
The Senior Visualization Specialist will create interactive dashboards, analyze complex data, and translate business requirements into effective visual data solutions, collaborating with data engineers and UI/UX designers.
The Executive Compensation Specialist focuses on the design and administration of executive compensation programs, conducting market research, analyzing compensation data, and ensuring compliance with regulations. This role collaborates with HR leaders and external consultants to enhance executive pay structures and processes.
As a Customer Support Analyst at Xealth, you will provide first-line technical support to customers, troubleshoot hardware and software issues, document customer interactions, create user guides, and support security training while enhancing the customer experience.
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As a Client Success Specialist I, you will respond to customer inquiries via phone, live chat, and email. You'll assist customers in navigating the loan process, identify client experience trends, and communicate operational issues to product teams. The role requires strong problem-solving and customer service skills.
The Client Partner at Kicksaw is responsible for strengthening Salesforce consulting relationships, developing outreach strategies, and collaborating with teams to ensure successful client onboarding. This role requires identifying prospects, exceeding sales quotas, and leveraging partner ecosystems to optimize partnerships.
The Tech Lead in Customer Support at Mendix is responsible for advanced troubleshooting and debugging of complex issues on the Mendix platform. They collaborate with R&D and other support teams to enhance customer success and provide technical solutions, while mentoring team members and contributing to process improvements.
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