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Top Customer Success Jobs
Software
The Strategic TAM Manager will lead and develop a team of Technical Account Managers to drive customer success in a strategic segment. Responsibilities include fostering relationships with key accounts, ensuring customer satisfaction and retention, developing tailored account strategies, and collaborating cross-functionally to enhance customer experiences. This role also involves defining performance metrics and implementing scalable processes.
Top Skills:
APIsData Analysis
Financial Services
The Customer Success Manager at April will manage key bank partnerships, drive joint initiatives, educate stakeholders on April's value proposition, and ensure alignment on partner needs. The role requires strong communication and negotiation skills, along with a passion for product-centric environments, to foster successful collaborations and address challenges for partner retention.
Software
As an EHS Specialist, you will be responsible for supporting EHS operations, ensuring compliance with regulations, driving incident analyses, managing projects, and providing education and training within manufacturing operations. You will develop policies to minimize hazards and improve employee engagement in EHS processes.
Featured Jobs
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AdTech • Digital Media • News + Entertainment • Other
The Senior Associate, Client Success at Axios will manage new and existing accounts during the post-sale process, ensuring high-quality client experiences. This role involves collaborating with cross-functional teams to execute campaigns, providing strategic planning, and maintaining strong relationships with clients while managing multiple campaigns at once.
Healthtech • Biotech
The Client Engagement Specialist will provide exceptional customer service, manage specimen submissions, release results to healthcare professionals, and handle all customer service contacts. Responsibilities include answering inquiries, managing medical documentation, and assisting clients with test requirements while ensuring adherence to healthcare regulations.
Cloud • Professional Services • Security • Analytics • Consulting • Utilities • Renewable Energy
As an nCino Experienced Consultant, you will gather business requirements, design solutions, and configure the nCino LOS solution. Responsibilities include facilitating requirement workshops, conducting gap analyses, performing configurations, and collaborating with development teams for custom features.
Top Skills:
NcinoSalesforce
Artificial Intelligence • Big Data • Cloud • Software • Business Intelligence
As a Premium Support Engineer, you will assist strategic customers in resolving product issues, providing proactive guidance, and acting as the primary technical contact. Your responsibilities include managing support tickets, developing deep customer relationships, and collaborating with other teams to ensure customer success with Collibra products.
Top Skills:
Java
Healthtech
Provide compassionate, evidence-based therapy to students, addressing their mental health challenges through virtual sessions. Collaborate with care teams and track client progress using a secure EHR system, while maintaining clinical documentation and participating in professional development.
Artificial Intelligence • Computer Vision • Machine Learning • Analytics
As a Machine Learning Customer Success Engineer at Voxel51, you'll work directly with users to help them implement ML workflows using FiftyOne. You'll contribute to the product roadmap, deliver training sessions, and engage with the user community. This fully-remote role requires professional ML and customer-facing experience, along with proficiency in Python and ML libraries.
Top Skills:
NumpyPythonPyTorchTensorFlow
Fintech
The Customer Success Director at Backbase is responsible for enhancing customer relationships, driving product value, and improving customer satisfaction and retention. The role involves mentoring team members, gathering feedback for product improvements, and advocating for customer needs. Frequent travel is required to build strong ties with executive stakeholders and expand revenue opportunities.
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