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Top Customer Success Jobs in Cleveland, OH

18 Days Ago
Remote
Hybrid
Cleveland, OH
Mid level
Mid level
Software
The Customer Success Manager will manage strategic relationships with customers, drive product adoption, identify growth opportunities, and ensure long-term satisfaction and success of assigned accounts.
Top Skills: ChurnzeroGainsightSalesforce
18 Days Ago
Remote
Cleveland, OH
82K-105K Annually
Mid level
82K-105K Annually
Mid level
Greentech • Other • Real Estate
The Field Application Specialist provides technical support and training for HammerHead equipment, conducts demonstrations, and ensures customer satisfaction on construction sites.
Top Skills: Microsoft WordPowerPoint
18 Days Ago
Remote
Cleveland, OH
81K-107K Annually
Mid level
81K-107K Annually
Mid level
Big Data • Cloud • Marketing Tech • Social Impact • Software
Lead a team of analysts ensuring customer success in LiveRamp’s Data Marketplace. Manage operations, resolve issues, and drive performance efficiency while collaborating cross-functionally.
Top Skills: ExcelGoogle SheetsSalesforceTableauWorkday

Featured Jobs

18 Days Ago
Remote
Cleveland, OH
95K-115K
Mid level
95K-115K
Mid level
Healthtech
The Customer Success Associate aids in account management, enhances customer engagement, supports post-sales operations, and develops skills for future advancement in customer success roles.
Top Skills: SaaS
18 Days Ago
Remote
Cleveland, OH
119K-145K Annually
Senior level
119K-145K Annually
Senior level
Healthtech • Information Technology
The Client Services Manager will provide dedicated support to a premiere customer, drive revenue growth, ensure satisfaction, and collaborate with internal teams to meet client needs and strategic goals.
Top Skills: Crm SystemsExcelPowerPointSalesforceTableau
18 Days Ago
Remote
Cleveland, OH
23-25
Entry level
23-25
Entry level
eCommerce
The Customer Support Specialist handles incoming customer support queries, resolves issues, guides customers on products, and communicates cross-functionally for efficient service.
Top Skills: FreshdeskJIRAMS OfficeSQLZendesk
18 Days Ago
Remote
Cleveland, OH
69K-69K Annually
Senior level
69K-69K Annually
Senior level
eCommerce • Fintech • Payments
The Client Success Manager oversees client relationships, ensuring service delivery, resolving issues, and supporting client needs while driving product utilization and client satisfaction.
Top Skills: Google G SuiteMS OfficeSalesforceTouchnet Software Solutions
18 Days Ago
Remote
Cleveland, OH
Mid level
Mid level
AdTech • Digital Media
The Retailer Success Manager manages GSTV's retailer partnerships, oversees onboarding, supports promotional content scheduling, and ensures client satisfaction through relationship building and project management.
Top Skills: ConfluenceCrm SoftwareExcelJIRAOutlookPowerPointSalesforceWord
18 Days Ago
Remote
Cleveland, OH
18-26
Junior
18-26
Junior
Healthtech • Other
Provide telephonic follow-up to individuals at moderate to high suicide risk, conduct brief screenings, and assist with service linkages and safety planning.
18 Days Ago
Remote
Cleveland, OH
85K-95K Annually
Mid level
85K-95K Annually
Mid level
Artificial Intelligence • Analytics
The Support Engineer provides technical support for Verint software, analyzes issues, ensures customer satisfaction, and develops product knowledge.
Top Skills: Active DirectoryApacheIisNetmonPerfmonTomcatVerint SoftwareWeblogicWindbgWireshark
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