Top Customer Success Jobs in Cleveland, OH

The role involves assisting clients with investment accounts, providing service and advice, responding to inquiries, and ensuring compliance with meticulous record-keeping.

As a Customer Success Engineer, you'll provide training, support platform integrations, manage customer relationships, and facilitate problem resolution in a dynamic cybersecurity environment.

As a member of the Customer Growth team, you will manage strategic customer relationships, drive growth initiatives, handle client issues, and provide feedback for product enhancements. You'll analyze usage data to identify opportunities for upselling and expansions while ensuring top-tier client satisfaction and retention.

The Scale Customer Success Manager enhances client experience for COMPLY customers, creating programs and automating customer engagement while addressing challenges and promoting retention.

As a Field Service Technician, you will provide on-site repair and installation of dental equipment, ensuring excellent client relationships and effective communication. You'll troubleshoot, educate clients on equipment use, and lead installation teams while maintaining safety and regulatory compliance.

The Customer Success Manager will oversee 40+ accounts focusing on retention, engagement, and expansion, ensuring high customer satisfaction through strategic communication and coordination with internal teams.

As a Customer Experience Representative, you will manage incoming calls, provide support to participants, and ensure efficient communication while documenting interactions in our CRM system.