Top Customer Success Jobs in Cleveland, OH

The Senior Advisor of Member Services builds strong relationships with members, offers strategic guidance, analyzes data insights, and drives member success in utilizing healthcare solutions effectively.

The Technical Account Manager builds customer relationships, drives product adoption, manages accounts, conducts training, and provides Risk Cloud expertise for effective GRC solutions.

The CSA-II provides customer support, resolves issues, collaborates with teams, utilizes Salesforce, and contributes to knowledge sharing.

The Delivery Manager I role focuses on managing customer relationships, supporting service adoption, and ensuring customer satisfaction through various tasks and project management.

As a Customer Success Engineer, you'll engage with customers to provide technical guidance, ensure product adoption, and facilitate workshops, all while developing expertise in GitLab tools.

Lead a team of Customer Success Managers to enhance customer satisfaction, drive revenue retention, and ensure effective implementation of Bold Penguin's products.

The Customer Success Manager II engages with SMB clients to enhance their experience with payroll services and ensure satisfaction. Responsibilities include customer interaction, issue resolution, data analysis, conducting training sessions, and collaborating with cross-functional teams for continuous improvement.

The role involves engaging with SMB customers, resolving issues, and promoting payroll solutions. CSMs conduct meetings, leverage data to drive success, and foster relationships for customer retention.

The role involves assisting customers through effective communication, problem-solving, and demonstrating a strong customer focus. Candidates should be bilingual in Spanish and English with prior customer service experience.