Top Customer Success Jobs in Cleveland, OH

As a Client Relations Manager, you will oversee client interactions, manage expectations, ensure project success, and strengthen partnerships by working with internal teams to enhance customer satisfaction.

The Head of Customer Support will design and scale customer support processes, handle investor queries, and collaborate with internal teams in a fintech environment.

The Solutions Specialist manages customer and technician delivery issues, ensuring high satisfaction through communication and problem-solving, while also improving service efficiency.

The Deployment Strategist at TRM Labs enhances customer success by providing product training, supporting analytics, and ensuring effective implementation of blockchain tools for financial services clients.

The VP of Customer Success will lead teams to enhance client satisfaction, retention, and growth for large enterprise accounts in the healthcare sector.

Manage a defined book of business, driving customer onboarding, engagement, and renewals. Collaborate with technical teams to optimize customer outcomes.

The Billing Support Specialist will manage client billing inquiries, resolve payment issues, provide customer service, and maintain accurate patient information, collaborating with finance and customer service teams.