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Top Customer Success Jobs in Cleveland, OH
Fintech • Payments
The Account Manager oversees COBRA administration, manages client relationships, handles inquiries, resolves issues, and ensures compliance with regulations while maintaining client satisfaction and retention.
Top Skills:
Cobra PointCRMOnbase
Other • Software • Virtual Reality
The Strategic Customer Success Manager enhances customer relationships through onboarding, program management, and advocacy, ensuring clients successfully use Scope AR's platform to achieve business goals.
Top Skills:
ConfluenceExcelFigmaGoogle SuiteHubspotJIRASharepointZendesk
Retail • Sales
The Senior Account Manager is responsible for customer satisfaction, retention, and working with sales to address complex customer issues and growth opportunities.
Top Skills:
Microsoft Office SuiteSalesforce
Featured Jobs
Cloud • Social Impact • Software
The Client Success Manager will drive client retention and growth, manage relationships, train users, and advocate for client needs while improving product offerings.
Top Skills:
Customer Relationship Management Software
Fintech • Payments • Financial Services
As a Sr. Specialist in Customer Experience, you will analyze customer feedback, manage digital surveys, and support CX capabilities to drive improvements for The Hartford.
Top Skills:
AWSConcentrixExcelInmomentMedalliaQualtricsSprinklrTableau
Artificial Intelligence • Financial Services
The Client Success Team Manager leads a team to ensure client satisfaction and retention, focusing on AI adoption, KPI tracking, and collaboration with Sales and Product teams.
Top Skills:
Ai-Powered SolutionsSalesforce
Information Technology • Cybersecurity
The Client Success Architect enhances partner health by driving product adoption, providing technical training, and supporting client engagements.
Top Skills:
ChurnzeroHubspotZendesk
Real Estate
The Customer Support Specialist at VERO will assist renters and managers with applications via chat, email, and phone support. Responsibilities include resolving customer issues efficiently, providing clear explanations for complex topics, and participating in discussions for process improvements. The role requires a customer-oriented mindset and adaptability to changing priorities.
Information Technology • Consulting
The EDI On-boarding Customer Success Manager oversees customer onboarding for EDI solutions, manages projects, and fosters customer relationships to ensure successful integration with Pipe17's platform.
Top Skills:
Electronic Data Interchange
Artificial Intelligence • Cloud • Sales • Software • Database
The Senior Customer Success Manager will oversee customer onboarding, maximize value realization, drive retention and expansion, and ensure satisfaction with Quickbase's platform.
Top Skills:
APIsGainsightJavaScriptRelational DatabasesSaaSSalesforce
Top Companies in Cleveland, OH Hiring Customer Success Roles
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