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Top Customer Success Jobs in Cleveland, OH

15 Days Ago
Remote
Cleveland, OH
Mid level
Mid level
Appliances • Manufacturing
Lead CRM strategies for multiple DTC brands, managing campaigns, communications, rewards programs, and utilizing analytics to drive customer engagement and retention.
Top Skills: AttentiveCRMKlaviyoYotpo
Reposted 15 Days Ago
Remote
Cleveland, OH
128K-163K
Senior level
128K-163K
Senior level
Information Technology • Software
The Customer Success Manager will build relationships with customers, ensuring maximum value from Redis solutions, driving satisfaction and retention, and collaborating across teams.
Top Skills: AWSAzureCloudDatabase TechnologiesGainsightGCPNoSQLRedisSaaSSalesforce
Reposted 15 Days Ago
Remote
Cleveland, OH
48K-48K
Entry level
48K-48K
Entry level
Software
The Customer Support Specialist at Whop will handle user inquiries via Intercom, troubleshoot issues, and ensure high customer satisfaction while collaborating with the team.
Top Skills: IntercomLinearSlack

Featured Jobs

Reposted 15 Days Ago
Remote
Cleveland, OH
Senior level
Senior level
Retail
The Retention Specialist Manager will lead and develop a team focused on customer retention, manage escalations, and achieve performance goals while improving processes.
15 Days Ago
Remote
Cleveland, OH
Junior
Junior
Software
As an Implementation Consultant, you will train automotive shop owners on using AutoLeap, build customer relationships, and provide on-site support as needed.
Top Skills: Cloud-Based SoftwareSaaS
15 Days Ago
Remote
Cleveland, OH
Senior level
Senior level
Marketing Tech • Analytics
The Sr Customer Success Manager will manage customer relationships, drive product adoption, ensure client success, and partner with internal teams for maximum value delivery.
Top Skills: APIsData AnalyticsMarketing Databases
15 Days Ago
Remote
Cleveland, OH
Mid level
Mid level
Software
The Support Engineer role involves troubleshooting software issues, working closely with engineering and customers, and writing technical specifications for issue resolution.
Top Skills: Aws CloudwatchAws Ec2Aws Route 53Aws S3Chrome DevtoolsModern Javascript FrameworksMssqlMySQLPHPPostgresVue
15 Days Ago
Remote
Cleveland, OH
Entry level
Entry level
Healthtech
Inovalon invites prospective applicants to join their Talent Community for future job opportunities, emphasizing their mission to empower healthcare transformation through data and technology.
Top Skills: AnalyticsCloud TechnologiesData Solutions
15 Days Ago
Remote
Cleveland, OH
Mid level
Mid level
Software • Cybersecurity
The Customer Success Manager at Checkmarx manages customer relationships to ensure onboarding, adoption, and value from solutions, driving retention and expansion opportunities.
Top Skills: GainsightSalesforce
15 Days Ago
Remote
Cleveland, OH
18-28
Mid level
18-28
Mid level
Healthtech • Software
As a Product Support Specialist, you will troubleshoot advanced inquiries, analyze complex issues, and provide expert support for ZOLL's SaaS products while collaborating across departments and contributing to knowledge resources.
Top Skills: Five9Microsoft TeamsPower BISalesforceSlackWindows Os
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