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Top Customer Success Jobs in Cleveland, OH
Healthtech • Database
The Senior Customer Success Manager will manage customer accounts, drive renewals and account growth, and work cross-functionally to enhance customer relationships and drive strategy in healthcare.
Top Skills:
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Software
As a Senior Customer Success Manager, you'll manage strategic accounts, ensuring client satisfaction, retention, and growth through effective relationship building and project management.
Top Skills:
GainsightSalesforce
Software
The Customer Success Manager will deliver candidates to clients, manage communications, provide product feedback, and ensure customer retention.
Top Skills:
AICommunication ToolsCustomer Relationship ManagementData Analysis
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Fintech
Join Guideline's Talent Network for Customer roles to support hiring. Successful candidates are driven, collaborative, and adaptive, focusing on teamwork and continuous improvement.
Edtech • Software • Database
The Associate Support Specialist - Payments provides first-level customer support for VC Pay services, assisting end-users and administrators with payment-related inquiries and troubleshooting issues while managing multiple cases.
Top Skills:
Salesforce
Software
The Customer Success Manager ensures clients achieve maximum value from Cayuse products, fosters strong relationships, drives product adoption, and identifies growth opportunities in post-sale experiences.
Top Skills:
Crm SoftwareSalesforce
Marketing Tech
The Customer Success Manager oversees client accounts, ensuring value from data solutions, driving retention, and collaborating with Sales and Product teams to improve client experience and satisfaction.
Top Skills:
Salesforce
Software • Analytics
As an L2 Support Engineer, you'll provide technical support to customers, diagnose issues using CRM and remote access tools, manage escalations, and enhance internal processes for better customer outcomes.
Top Skills:
Api TroubleshootingCRMDml QueriesMicrosoft Sql ServerRestfulVpnWebexWsdl Soap
Artificial Intelligence • Machine Learning • Software • Analytics
Responsible for leading post-sales implementations, optimizing client ROI, and ensuring seamless onboarding of the platform for enterprise clients.
Top Skills:
Api IntegrationsSaas Platforms
Gaming
The Technical Account Manager II manages technical relationships with partners, provides support for game development, and promotes best practices while ensuring account needs are met.
Top Skills:
Development ToolsGame SdksPlaystation Platform
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