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Top Customer Success Jobs in Cleveland, OH

14 Days Ago
Remote
Cleveland, OH
15-15
Mid level
15-15
Mid level
Security • Software
The Insurance Verification Specialist will verify clients' insurance information via phone, ensure compliance, and manage data entry, while building relationships with insurance agencies.
Top Skills: Zendesk
15 Days Ago
Remote
Cleveland, OH
Mid level
Mid level
Cloud • Security • Software • Cybersecurity
The Customer Success Manager will drive customer satisfaction and engagement, lead onboarding, manage accounts, and ensure ROI from FireMon products.
Top Skills: Network SecurityProject ManagementSecurity Monitoring
15 Days Ago
Remote
Cleveland, OH
109K-144K Annually
Mid level
109K-144K Annually
Mid level
Information Technology • Software
The Workday Payroll Principal Consultant manages client needs post-implementation, provides mentorship, resolves issues, and contributes to project success while maintaining customer satisfaction.
Top Skills: ExcelMicrosoft Office SuitePowerPointWorkday Payroll
15 Days Ago
Remote
Hybrid
Cleveland, OH
Senior level
Senior level
HR Tech
The Customer Success Executive will manage enterprise customer relationships, drive adoption of Field Nation solutions, and ensure customer satisfaction and retention through strategic guidance and data-driven insights.
Top Skills: ExcelGoogle SuiteSalesforce
Reposted 15 Days Ago
Remote
Cleveland, OH
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Healthtech • Biotech
The Commercial Technical Training Manager designs and delivers technical training programs, enhancing skills of the field technical team and ensuring they meet support goals in various customer segments.
Top Skills: Product DeploymentTechnical AnalysisTechnical SupportTroubleshooting
15 Days Ago
Remote
Cleveland, OH
Entry level
Entry level
Logistics
Responsible for managing incoming studies in the CRYOPDP System, ensuring accurate orders, and providing exceptional customer support while collaborating with Local Service Providers.
Top Skills: Cryopdp SystemUnity
15 Days Ago
Remote
Cleveland, OH
Mid level
Mid level
Fintech • Software • Financial Services
Manage escalations, improve customer experience, collaborate on projects, advocate for customers, and monitor trends within the Customer Support team.
Top Skills: Communication ToolsCompliance SoftwareCustomer Support Software
15 Days Ago
Remote
Cleveland, OH
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Legal Tech • Software
The Senior Customer Success Manager is responsible for managing customer relationships, driving adoption of products, and ensuring customer satisfaction and renewals while collaborating with account executives and internal teams.
Top Skills: Salesforce
Reposted 15 Days Ago
Remote
Cleveland, OH
100K-500K
Mid level
100K-500K
Mid level
Hardware • Manufacturing
As a Field Application Engineer, you will support and optimize computer systems and AI hardware for clients, ensuring seamless integration and performance.
Top Skills: AcceleratorsAIComputer SystemsCpusDockerGpusHardwareLinuxRisc-VSlurm
15 Days Ago
Remote
Cleveland, OH
Mid level
Mid level
Enterprise Web
As an Enterprise Customer Success Manager, you will foster relationships with B2B clients, drive product adoption, and ensure ROI through strategic advising and support throughout the customer lifecycle.
Top Skills: CatalystGongGrooveSalesforceSlackZoom
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