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Top Customer Success Jobs in Cleveland, OH

Senior level
Information Technology
The Supervisor will lead a team of Customer Care agents, ensuring high service quality, performance monitoring, and continuous improvement while fostering a positive work environment.
Top Skills: Call Center TechnologiesCrm SystemsMS Office
12 Days Ago
Remote
Cleveland, OH
Senior level
Senior level
Information Technology
The Engagement Lead oversees professional service engagements, builds relationships with customers, and ensures successful implementation of Glia's platform, focusing on strategic business results and customer satisfaction.
12 Days Ago
Remote
Cleveland, OH
90K-113K Annually
Senior level
90K-113K Annually
Senior level
Information Technology
As a Senior Client Success Manager, you will manage client relationships, develop account strategies, and ensure successful solution adoption while driving contract renewals and minimizing churn.
Top Skills: SaaS

Featured Jobs

12 Days Ago
Remote
Cleveland, OH
130K-160K Annually
Mid level
130K-160K Annually
Mid level
HR Tech • Payments • Software • Financial Services
As a Customer Engineer, you'll work with clients to implement and customize the Benepass platform, troubleshoot issues, and build internal tools for operations.
Top Skills: AWSDjangoDjango Rest FrameworkDockerJavaScriptPythonReactReact NativeSQLTailwind Css
12 Days Ago
Remote
Cleveland, OH
Junior
Junior
Sales
As a Customer Success Manager, you'll onboard customers, improve product adoption, ensure accountability, solve technical issues, and identify growth opportunities for Chili Piper.
Top Skills: CSSHTMLJavaScriptMarketing Automation SoftwareSalesforce
12 Days Ago
Remote
Cleveland, OH
25-25
Internship
25-25
Internship
Big Data • Software
The role involves designing an engaging onboarding workshop for sales teams, focusing on practical learning experiences and collaboration with experts.
Top Skills: ArticulateCanvaEducational TechnologyFigmaGenerative Ai ToolsInstructional DesignLearning Experience DesignRise
12 Days Ago
Remote
Cleveland, OH
100K-120K
Senior level
100K-120K
Senior level
Software
The Customer Success Manager will build relationships with SMB CPG customers, analyze their usage data, and advocate for their success while collaborating with teams to improve product offerings.
Top Skills: AIMachine LearningSaaS
12 Days Ago
Remote
Cleveland, OH
86K-155K Annually
Senior level
86K-155K Annually
Senior level
Healthtech
The Lead CX Researcher conducts research, mentors team members, and collaborates with stakeholders to improve user experience and design strategy.
Top Skills: AgileHuman Computer InteractionUser Testing PlatformsUx Research
Reposted 12 Days Ago
Remote
Cleveland, OH
Entry level
Entry level
Gaming
Crystal Dynamics invites diverse talent for future roles in game development, emphasizing creativity and innovation in a dynamic studio environment.
12 Days Ago
Remote
Cleveland, OH
150K-180K
Senior level
150K-180K
Senior level
Artificial Intelligence • Information Technology • Cybersecurity
The Customer Success Engineer ensures customers maximize the value of cybersecurity solutions through effective onboarding, training, technical support, and proactive customer management.
Top Skills: AWSAzureGCPPythonSalesforce
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