About Us
At Benepass we're making benefits easy. We believe people are the most important asset to any company. Traditional one-size-fits-all benefits packages no longer cut it in today's hybrid and remote-first environment. With Benepass, companies can tailor their benefits to the unique needs of their workforce.
Through our easy-to-use and highly customizable fintech platform, People teams can implement, administer, and track the benefits that meet employees where they are. Employers design their benefits and perks plan by setting a contribution amount and eligible spend categories. Every employee has their own individual definition of wellness and needs different things to help them be their most productive, fulfilled self.
Our Mission
Helping companies reimagine how companies take care of their people.
Our Investors
We are backed by leading investors, including Portage Ventures, Threshold Ventures, Gradient Ventures, Workday Ventures, and Clocktower Technology Ventures. To date, the company has raised $35 million of equity capital.
Articles
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Founder Story - Jaclyn Chen
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Benepass Raises $20M
Candidate Resources
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Benepass | Candidate Resource Page
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Benepass Listed on Inc. Magazine's Best Workplaces of 2023
TEAM & ROLE
As a Customer Engineer, you’ll work closely with our customers as well as our engineering and operations teams. You’ll build integrations, configure the core Benepass platform, and work on resolving technical challenges to make customers successful. Customer Engineers also build and maintain internal tools to empower our operations teams, and they are always looking for opportunities to automate internal processes. In this role you’ll gain a deep understanding of how our business works and how to use software as a force multiplier when time is of the essence.
OUR STACK
Python, SQL, Django, Django Rest Framework, Javascript, React, Tailwind CSS, React Native (plus a bit of Objective-C and Java when it’s called for), AWS, Docker.
Customer engineers are mostly in Python and SQL.
WHAT YOU’LL DO
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Technical Implementations: Understand customer needs and assist them with onboarding to Benepass, including troubleshooting and issue resolution.
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Product Expertise: Develop a deep understanding of Benepass' capabilities and assist customers in optimizing their deployment.
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Customization: Work closely with customers to customize solutions to meet their specific needs and requirements.
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Tool Building: Design and deploy tools both internally and externally to scale Benepass to the worlds largest companies.
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Escalation Handling: Handle and escalate technical issues as needed to ensure prompt resolution and customer satisfaction.
ABOUT YOU
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You're comfortable diving into the weeds.
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You have broad technical knowledge and a hunger to learn new topics quickly.
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You have exceptional communication skills and can communicate effectively to both technical and non-technical stakeholders.
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You thrive in fast-paced environments with a high degree of autonomy.
REQUIREMENTS
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4+ years of proven track record of relevant experience.
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Have good working knowledge of Python, SQL, Javascript.
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Experienced in exploratory data analysis and cleaning .
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Be comfortable interacting w/ customers & diving into the weeds of our business.
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Be highly organized, with strong attention to detail.
COMPENSATION
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Base salary of $130,000 to $160,000 + equity.
Range(s) is subject to change. Benepass takes a number of factors into account when determining individual starting pay, including market comparables, interview performance, peer compensation, and years of experience.What We Offer
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95% coverage of medical, dental, and vision
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Fantastic benefits (of course 😃), including:
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$250 WFH setup
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$150/month cell phone + internet
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$100/month Wellness
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No Meeting Wednesday!
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We offer several team onsites a year
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Flexible PTO
At Benepass, we are working towards reimaging how companies take care of their people. We are committed to creating an inclusive environment for all our employees and are seeking to build a team that reflects the diversity of the people we hope to serve with our revolutionary products. Benepass is proud to be an equal-opportunity employer.
Top Skills
What We Do
Benepass is a platform to flexibly distribute benefits and non-salary compensation globally. Through our easy-to-use and highly customizable fintech platform, People teams can implement, administer, and track the modern benefits that their employees are looking for.
Employers design their benefits and perks plan by setting a contribution amount and eligible spending categories. Every employee has their own individual definition of wellness and needs different things to help them be their most productive, fulfilled selves.
Our card-first technology gives employees a physical and virtual VISA card with all their benefits from their employer coded on the card including:
- Pre-Tax Benefits: Public Transit, Parking, Health FSA, Dependent Care FSA, HSA
- Perks Programs: Wellness (Physical and Mental), Food, Family and Childcare benefits, Work from Home, Professional Development, LSA, and custom programs for your company!
Today we’re the vendor of choice for 100+ clients representing 100,000+ employees in more than 30 countries.
Why Work With Us
We're a group of smart low ego hard-working professionals. We believe that we hire the best and give a high degree of ownership to be creative and execute. Being a part of a 37-person company you get the chance to directly shape how we build our culture, product, and trajectory of the company in a green field space. We practice what we preach!
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