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Top Customer Success Jobs in Cleveland, OH
Big Data • Software • Analytics
The Enterprise Customer Success Manager guides clients towards data-driven success, building relationships and enhancing data governance while delivering ROI.
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Success Manager drives customer satisfaction and retention by building relationships, ensuring software use, upselling, and managing customer health.
Top Skills:
Crm Software
Software
As a Customer Success Manager, you will manage large, multi-location restaurant accounts, ensuring product adoption and customer retention through consultative support and feedback.
Top Skills:
Customer Relationship Management SoftwareMarketing Automation Tools
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Real Estate
As a Customer Success Manager, you will manage customer relationships, ensure account health, drive renewals, and advocate for customer needs while collaborating with teams to enhance product usage and experience.
Top Skills:
CRM
Enterprise Web • Fintech • HR Tech • Payments • Social Impact • Software • Financial Services
Act as the main technical contact for enterprise customers, providing support, troubleshooting issues, and collaborating with cross-functional teams to enhance customer satisfaction.
Top Skills:
DriftExcelGoogle SheetsHelp ScoutIntercomLookerOlarkSaas PlatformsService CloudTableauTeamsupportZapierZoho Desk
Fintech • Healthtech • Insurance • Mobile
The Field Support Representative assists members in navigating Sidecar Health plans, providing in-person support, answering questions, and ensuring a memorable member experience throughout Florida.
Cloud • Design
The Manager of Customer Support oversees a team delivering support services, manages KPIs, coaches staff, and ensures customer satisfaction across multiple product areas.
Top Skills:
CpqData AnalyticsKnowledge-Centered SupportPim
HR Tech
As a Customer Success Manager, you will manage 30+ accounts, ensuring customer satisfaction and driving product adoption through proactive engagement and collaboration with internal teams.
Top Skills:
Salesforce
Big Data • Machine Learning • Software
The Technical Account Manager guides customers through technical implementation and troubleshooting of the Guidewheel platform, ensuring successful onboarding and customer satisfaction.
Top Skills:
Data AnalyticsIotExcelPaasSaaS
Healthtech
The Senior Director, Client Success manages mid-market teams to enhance client retention, drive upsells, and ensure overall client satisfaction while overseeing performance indicators and improvements.
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