Search the 11 jobs at Simpro Software Group

The Enterprise Account Executive is responsible for the full cycle of enterprise sales, which includes generating qualified leads, maintaining customer relationships, conducting product demos, engaging in license negotiations, and collaborating with different departments to meet customer needs. This role requires delivering compelling sales presentations and developing a tailored sales plan to expand the business into new accounts, while participating in team meetings for continuous improvement.

The Implementation Team Lead oversees the team's operations, providing coaching and support to direct reports while ensuring implementation excellence. This role requires collaboration with leadership, performance management, and the ability to address customer challenges effectively, all while maintaining strong relationships across the business.

The Implementation Specialist will implement and train clients on the AroFlo product suite while building strong relationships and providing tailored support. Responsibilities include delivering training, solving client challenges, and collaborating with departments to improve product offerings while ensuring client needs are met throughout the onboarding process.

As an Implementation Coordinator, you will manage the onboarding process for new customers, handling their cases, ensuring proper use of the CRM for administrative functions, and facilitating effective communication. You will also collaborate with various internal teams and drive customers to schedule necessary training to ensure smooth implementation.

As a Customer Support Representative, you'll interact with customers via phone, chat, or email to resolve inquiries, provide product information, and improve processes. This role offers hands-on experience in customer service within a SaaS environment, emphasizing communication and problem-solving skills.

The Enterprise Account Executive will drive growth by identifying and closing new business opportunities with enterprise clients. Responsibilities include managing the full sales cycle, developing a deep understanding of the software solutions, and collaborating with marketing teams. The role requires strong consultative selling skills and the ability to build relationships with decision-makers.

The Implementation Coordinator supports the implementation team by coordinating appointments with clients, managing communications, prioritizing tasks, and maintaining accurate client records through the CRM system. They help troubleshoot scheduling issues and ensure that client needs are met throughout the implementation process.

As a Content Strategist, you'll implement content strategies, create high-quality copy, oversee editing and proofreading, collaborate with teams, conduct research and interviews, manage SEO content updates, and handle relationships with external contractors.

As a Senior Sales Operations Analyst at Simpro, you will drive sales effectiveness and efficiency by analyzing sales data, implementing process improvements, and providing insights to shape the sales strategy. Responsibilities include providing sales analytics, owning business inspections, implementing sales territories, and ensuring system integrity in Salesforce. The role requires a Bachelor's degree in Business, Finance, Data Analytics, proven experience in Sales Operations, proficiency in Salesforce CRM, strong analytical skills, and excellent communication abilities.

As a Customer Support Representative, you will engage with customers, answer inquiries, provide technical support, and identify software improvement opportunities. You will maintain records of interactions and suggest process enhancements while working in a team-oriented environment. This is an opportunity for growth and skill development within a supportive and energetic team.

The Associate Customer Success Manager maintains regular communication with customers to help them optimize their use of the product, resolve issues, and ensure customer satisfaction. They assist with onboarding, identify inefficiencies, and support revenue-generating product sales, acting as a trusted advisor throughout the customer journey.