Search the 9 jobs at Simpro Software Group

As a Customer Support Representative, you will engage with customers and internal stakeholders using various support methods. Responsibilities include providing technical support, addressing inquiries, and identifying opportunities for software improvements while maintaining records of interactions. This role offers a chance to enhance customer service skills in a vibrant environment.

The Implementation Coordinator supports the implementation team by coordinating appointments with clients, managing communications, prioritizing tasks, and maintaining accurate client records through the CRM system. They help troubleshoot scheduling issues and ensure that client needs are met throughout the implementation process.

As a .NET Software Developer, you will work on new features and updates for web and mobile platforms, collaborate with product managers and designers, mentor teammates, and contribute to product development and quality assurance in a collaborative environment.

As a Senior Sales Operations Analyst at Simpro, you will drive sales effectiveness and efficiency by analyzing sales data, implementing process improvements, and providing insights to shape the sales strategy. Responsibilities include providing sales analytics, owning business inspections, implementing sales territories, and ensuring system integrity in Salesforce. The role requires a Bachelor's degree in Business, Finance, Data Analytics, proven experience in Sales Operations, proficiency in Salesforce CRM, strong analytical skills, and excellent communication abilities.

As a Customer Support Representative, you will engage with customers, answer inquiries, provide technical support, and identify software improvement opportunities. You will maintain records of interactions and suggest process enhancements while working in a team-oriented environment. This is an opportunity for growth and skill development within a supportive and energetic team.

The Senior Software Developer will focus on back-end development in PHP and work with front-end frameworks like Angular or React. Responsibilities include building scalable backend services, developing serverless solutions on AWS, and mentoring junior engineers while ensuring code quality and application performance.

The Implementation Team Lead is responsible for managing daily operations, supporting direct reports, mentoring team members, and overseeing project metrics. They align with business leadership and drive team performance, ensuring effective communication and customer satisfaction through strategic issue resolution.

The Implementation Specialist is responsible for providing product training and onboarding for clients using the AroFlo suite of products. This role involves tailoring training delivery to meet diverse client needs, building strong relationships, and offering ongoing support throughout the implementation process.

Implementation Coordinators facilitate smooth operations during the onboarding of new customers at Aroflo. They manage new customer cases, ensure effective communication, collaborate with internal teams, and drive customer engagement for successful adoption of services.