The Senior UX Design Lead will create user-centered design solutions, optimize design processes, and collaborate with stakeholders to enhance user experiences across digital products.

The Customer Enquiries Consultant manages customer service functions, handles enquiries and complaints, ensuring positive customer experiences across multiple channels.

The Graduate Program at nbn offers recent graduates the opportunity to work across four tailored rotations for career growth, while collaborating on projects that enhance Australia's digital capabilities.

The Program Manager will provide strategic and operational support to ensure successful program delivery at nbn. Responsibilities include planning programs, managing risks and resources, and supporting stakeholders. The role requires proficiency in project management tools and strong management skills.

The General Manager Fibre Upgrades will define the customer strategy for fibre upgrades, leading collaboration with partners and ensuring effective processes for transitioning customers to fibre. They'll manage the Fibre Upgrade program to deliver broadband connectivity to over 5 million premises, requiring experience in managing complex programs and excellent communication skills.

Field Engineers will manage network and service assurance activities, perform upgrades to nbn network platforms, and provide technical leadership.

The Process Improvement Lead at nbn will drive process excellence across business processes, manage improvement initiatives, and enhance Lean Six Sigma capability while collaborating with stakeholders.

As a Graduate at nbn, you’ll rotate through various teams, helping to develop technical and leadership skills while working on impactful projects over two years in an inclusive environment.

The Lead Payments Management oversees the payments process, manages supplier payments, audits, and analytics, requiring strong stakeholder management and leadership skills.

The Knowledge Management Specialist creates and manages knowledge content, ensures documentation compliance, and assists field teams in adapting to changes for a major network rollout.

The role involves providing legal counsel on employment and safety law matters, managing litigation, conducting workplace investigations, and advising on compliance issues. Collaborating across teams, the counsel will navigate complex legal challenges to support the organization’s workforce initiatives.

The Field Engineer will manage network assurance activities, conduct upgrades to nbn network platforms, and provide technical leadership in network design.

The Field Engineer manages network assurance activities, performs upgrades, provides technical leadership, and mentors technicians in the Brisbane/Gold Coast area.