Field Engineer

Job Expectations

A bit about your role   

The Field Operations Team handles customer service, service activation, network assurance, maintenance, modernization, and quality audits across all technologies. Based in the Brisbane/ Gold Coast area, you will play a crucial role in ensuring network quality, making technical decisions, and mentoring other Field technicians.   

Due to the demanding project work on our active network, our Field Engineers operate on a 24/7 roster which may involve frequent night as well as participating in an on-call roster. 

• Manage and conduct equipment and system-level Network and Service Assurance activities in the field across all nbn technologies.

• Perform work instigating changes and upgrades to nbn network platforms and components. This may involve individual cases or program-related activities.

• Provide technical leadership and capability in enhancing network design and support processes.

A bit about you  

You would come from a technical field background, ideally with strong network assurance experience in one or more nbn technologies. Having outside plant build experience across Fibre, HFC or Copper network builds would be beneficial.  

You will be a natural problem solver with a methodological approach and have an aptitude to learn quickly.   Your ability to be flexible, adaptable and be able to cope with conflicting priorities will also see you succeed in this role. Given the nature of this role you will be a highly organised team player, with the ability to adapt to a changing and dynamic work environment.

Life at nbn   

To be part of nbn is to be part of something bigger. We’ve created Australia’s network—a network made for more.   

Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. It’s not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.   

A more inclusive working world   

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women. 

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website. 

Where to from here?   

If you think this role might be for you, we want to hear from you. Please apply by following the links and send your resume only.  We do not require a cover letter or any selection criteria to be addressed.   

The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position.  

Please note, this is a permanent role. To be eligible, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full timeField Base LocationBrisbane