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Helpware
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Computer Vision • Software
As a Customer Support Representative, you will handle customer inquiries and complaints via phone or email, provide product information, manage service and billing issues, maintain customer records, coordinate service appointments, and suggest improvements. This role requires effective communication and customer service skills.
Computer Vision • Software
The Product Support Administrator will work with the ForzaCare team to support product operations by managing non-clinical tasks such as processing referrals, data entry, and customer service. The role involves multitasking in a fast-paced environment while ensuring high quality work and exceptional service to both internal and external stakeholders.
Computer Vision • Software
As a Client Configuration Associate, you will support the onboarding process for clients by accurately entering their account information and collaborating with teams to enhance the customer experience. You will develop skills to perform setup tasks and improve operational efficiency, ensuring customer needs are met.
Computer Vision • Software
The Accounting Supervisor will oversee day-to-day functions for Accounts Receivable and Cash Applications, analyze financial information, ensure compliance with accounting principles, manage and coach the team, and support external audits. This role requires developing metrics for collection performance and identifying process improvements.
Computer Vision • Software
The Customer Support Representative will provide assistance to website users, handle complaints, ensure timely resolutions, respond to inquiries through various channels, maintain records, and enter data into CRM and cloud-based tools. The role requires excellent written English skills and a proactive, customer-oriented approach.
Computer Vision • Software
The Continuous Improvement Manager identifies and implements process improvement opportunities using Six Sigma methodologies. They provide analytics support, train Six Sigma professionals, and supervise process improvement analysts. The role focuses on optimizing processes to meet client requirements and achieving cost savings.
Computer Vision • Software
As a UI/UX Designer at Helpware, you will develop landing pages and corporate websites, create responsive designs, design user flows and prototypes, and collaborate with cross-functional teams to enhance user experiences based on feedback and analytics.
Computer Vision • Software
The job involves managing various accounting responsibilities including financial record keeping, processing invoices, and ensuring compliance with regulations. The specialist will collaborate with team members to maintain accurate financial data and provide support during audits and financial reporting.
Computer Vision • Software
The Sales Development Representative will be responsible for learning about medications, contacting patients to suggest helpful options, and managing outreach and follow-ups to nurture sales opportunities. They will also build relationships and track interactions while achieving monthly sales goals.
Computer Vision • Software
The Operations Manager will lead and develop a team of team captains and agents to achieve company goals. Responsibilities include hiring and training new team members, ensuring service levels, preparing reports, and driving operational improvements while maintaining a positive work environment.
Computer Vision • Software
The Team Leader will oversee a team of Customer Service Representatives, ensuring they meet performance standards and providing coaching and support. Responsibilities include performance monitoring, administrative duties, motivating team members, and handling escalated issues.
Computer Vision • Software
The Lead Generation Researcher is responsible for gathering information from various online sources, including professional networks like LinkedIn and Crunchbase, and preparing databases using Google Spreadsheets and MS Excel. The role involves participating with the Sales & Marketing department and completing related tasks as assigned by management.
Computer Vision • Software
The Proposal Strategy Lead will support the Sales team by developing high-quality content for client proposals and presentations, ensuring alignment with branding. This role involves managing content creation, collaborating with internal stakeholders, and maintaining databases to drive project success.
Computer Vision • Software
The Email Support Representative handles customer inquiries via email, providing excellent customer experience. Responsibilities include order status checks, customer information updates, administrative tasks, and reporting issues. The role requires strong communication skills and the ability to work independently.
Computer Vision • Software
The COBOL Engineer will maintain and enhance existing COBOL-based systems, troubleshoot issues, collaborate with teams, assist in migrating to Java solutions, and document technical specifications.
Computer Vision • Software
The Middle COBOL Engineer will maintain and enhance existing COBOL systems, troubleshoot legacy issues, assist in migration to Java, and collaborate with teams to deliver technical solutions. They will also contribute to code reviews and documentation.
Computer Vision • Software
The Junior COBOL Engineer will maintain and enhance COBOL-based systems, collaborate with cross-functional teams, troubleshoot legacy system issues, assist in migrating code to Java, and document technical specifications.