Job Summary:
An Office Generalist plays a versatile role, providing essential support in ensuring the smooth day-to-day operations of an office or company. Their responsibilities encompass various administrative, human resources, and office management tasks to maintain an efficient and organized work environment.
Key Responsibilities:
General Administration and Support:
- Answer and direct phone calls, emails, and correspondence.
- Maintain and organize important files and documents.
- Manage office supplies and keep necessary inventory.
- Coordinate the scheduling of meetings and internal events.
- Perform word processing, spreadsheet, and presentation tasks.
- Create and print daily office access list
- Create/request building access card
- Keep the office clean and organized.
- Maintain a Cleaning Log
Human Resources:
Client Relationship Management:
- Build and maintain strong personnel relationships.
- Act as the primary point of contact for clients.
- Project Planning and Execution:
- Develop project plans and ensure timely delivery.
- Coordinate with internal teams to meet country goals.
- Communication and Collaboration:
- Communicate management expectations to the team.
- Ensure alignment between client needs and project outcomes.
- Assist in new employee orientation and communicating internal policies.
- Facilities Management:
- Supervise office facility management and maintenance.
- Coordinate repairs and maintenance services as needed.
- Ensure the workspace is clean, organized, and safe.
- Order coffee from the provider
- Prepare coffee daily
- Check the consumption of supplies and place orders accordingly for replenishment.
Executive Support:
- Provide administrative assistance to the executive team, including scheduling meetings and preparing reports.
- Assist in organizing business trips and managing itineraries.
Internal Communication:
- Collaborate in the dissemination of internal communications and important announcements.
- Assist in organizing team-building events and relationship-building activities.
Requirements:
- Bachelor's degree in Business Administration, Human Resources, or a related field (this is super extra).
- Previous experience in administrative or human resources roles is preferable.
- Excellent written and verbal communication skills.
- Proficiency in office software, such as Microsoft Office.
- Ability to manage multiple tasks and priorities efficiently.
- Attention to detail and ability to maintain confidentiality.
Top Skills
What We Do
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
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