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This role involves working within the operations team to provide a proactive DevOps service. Responsibilities include improving customer DevOps practices, developing automation, managing code repositories and application infrastructure in Azure and AWS, and upskilling other teams in DevOps practices.
The Senior Account Manager - SMB manages a portfolio of around 100 SMB accounts, focusing on delivering exceptional customer service while consultatively selling products. Responsibilities include upselling, renewing contracts, building client relationships, and managing communication with stakeholders to reduce client churn and improve business efficiency.
The Data Solution Architect will design and architect data technology solutions in Azure, lead big data architecture projects, ensure governance and security compliance, collaborate with teams for project delivery, and educate stakeholders on enterprise data platforms. They will document solutions and remain updated with industry standards.
The Enterprise Account Executive will identify new account opportunities, manage end-to-end sales cycles, grow enterprise and mid-market accounts, and facilitate renewals. You'll work closely with internal teams and ensure excellent customer experience through project updates and service reviews.
As a Power Platform Consultant, you will leverage the Microsoft Power Platform to design and develop innovative solutions. You will engage with clients, gather requirements, and implement solutions using low-code tools while managing projects in an agile environment.
The Dynamics 365 CE Functional Consultant will analyze customer needs and deliver tailored technical solutions using Dynamics 365 and Power Platform. Responsibilities include stakeholder engagement, user story creation, and continuous learning about product developments. The role involves mapping business processes to D365 capabilities, quality assurance, and working collaboratively with project teams.
You will mentor and supervise a team of apprentice network engineers while managing ticket allocations and overseeing customer service standards. You will handle incident triaging and circuit problem escalations, ensuring the delivery of standard changes and resolving less complex issues.
The Enterprise Account Executive will identify and manage new and existing accounts, focusing on generating leads and opportunities in higher education and public sectors. The role requires overseeing the sales cycle, ensuring customer satisfaction, and collaborating with internal teams to maximize product penetration and renewals, all while maintaining strong relationships with clients.