What is the point of this role?
The successful candidate will fill a key role supporting ANS infrastructure.
They will be responsible for ensuring service availability of critical components that make up ANS Platforms. They will be responsible for working with the wider infrastructure team to keep the environment up to date via patching schedules and firmware upgrades and liaising with vendors across the stack to ensure interoperability and support.
The successful candidate would be expected to act as an escalation point within the cloud infrastructure team providing expertise in VMWare vSphere, VMWare NSX, Veeam, Nimble/3par/StoreOnce storage arrays and UCS Cloud computing architecture. They will work closely with the Senior Infrastructure Engineers and Architects to implement our product roadmap and continual improvement program
What will I be doing?
- Provide 3rd line support to the eCloud platform working as an escalation point for the support team.
- Perform platform auditing and review tasks
- Monitor systems and identify performance issues proactively.
- Working with other technical teams to provide industry leading support to our customers
- Define process and create detailed documentation
- Assisting with capacity management and platform growth
- Maintain good interdepartmental relationships with other technical and commercial teams through regular interaction and collaboration.
- Ensure our infrastructure is up to date by performing patching and firmware upgrades
- Working with vendors to raise escalations and troubleshoot issues.
- Produce and maintain high quality technical documentation.
- Limited volumes of out-of-hours work assisting with projects on core systems outside of core business hour
- Assist senior engineers with project implementation
- Deliver working within ANS change control, CAB and incident management
What will I bring to the role?
- Previous experience as an infrastructure engineer working in an enterprise or multi-tenant environment
- Experience with VMware 6.7 and 7.0
- Experience With SAN Storage Technologies (3par, Nimble, Netapp, Dell Compellent) Beneficial
- Understanding of fundamental computer architecture, networking, virtualisation, storage and operating system concepts
- Strong Troubleshooting and Diagnostic skills
- Operational Experience with NSX 3.0+ Desirable
- Ability to produce good quality documentation
- Scripting abilities in Powershell and PowerCLI
- Can do attitude
- Willingness to do on call
Why work for ANS?
At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative – and we do it like no other. We invest in our people. In training, development, health and more – we give you the benefits and flexibility to maintain a happy work-life balance.
We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages.
What’s in it for you?
With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace.
Company benefits
- As standard: 25 days’ holiday, plus you can buy up to 5 more days
- A little extra: we’ll give you your birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days’ additional holiday in the year you get married. Oh, and 5 volunteer days!
- Private health insurance
- Pension contribution match and 4 x life assurance
- Flexible working and work from anywhere for up to 30 days per year (some exceptions)
- Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay
- Company social events – get ready for a jam-packed calendar
- Electric car scheme
- 12 days of personal growth development time
ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.
Top Skills
What We Do
We are ANS. We’re a strong team of straight-talking tech and business experts. Our mission is to make digital transformation accessible to all.
We make enterprise-grade technology, knowledge and processes accessible and affordable for all companies, large or small, no matter the size of their budget. We hack the tech adoption curve, bringing technology usually reserved for large corporates first, to small and medium organisations too. We’re on a mission to help companies Think Bigger.
We’re trusted by our customers because we help them achieve their goals. Be it a digital transformation project for a 2000-person government body or helping a 10-person labels maker take their business online.
Our people are the lifeblood of our business. They dream up solutions that have never been delivered before. They dare to tackle problems no one else can. Every day they wake up and challenge the status quo. It’s no wonder we’ve been hailed the mavericks of the tech industry.
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