Aisera
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We are seeking a Senior Software Engineer with expertise in Python to develop efficient data pipelines and microservices, improve system scalability, and collaborate with cross-functional teams to fulfill project requirements. Responsibilities include high-quality coding, performance evaluation of algorithms, and maintaining thorough documentation.
As a Technical Support Engineer, you will maintain and enhance product functionality, resolving customer issues related to system configuration and product functionality. You will provide exceptional technical and customer service, troubleshoot complex issues, and collaborate with engineering teams to ensure customer satisfaction. Excellent communication and problem-solving skills are essential.
As a Software Development Engineer in Test (SDET) at Aisera, you will design and implement automation frameworks, develop and maintain test scripts, execute manual and automated tests, participate in test planning, and collaborate with the development team to provide thorough test coverage.
The Sustaining Engineer will focus on maintaining and improving product functionality while solving customer-reported issues. Responsibilities include debugging, developing scalable services, and enhancing customer satisfaction through proactive solutions. The role requires strong technical skills and collaboration with product and engineering teams.
The AI Workflow Engineer will design, develop, and optimize AI workflows to streamline customer processes. Responsibilities include automating tasks, creating CI/CD pipelines, collaborating with teams, monitoring workflow performance, documenting processes, and implementing improvements based on the latest AI trends.
Aisera is seeking a Customer Engineer to be the primary technical point of contact for customers, develop workflows based on customer requirements, and troubleshoot technical issues.
The Product Marketing Manager will develop and execute go-to-market strategies, creating messaging and content to understand customer needs and competitive landscape. This role involves collaborating with product management, sales, and customer success while leading product launches and conducting market analysis.
As a Sales Development Representative at Aisera, you'll engage with prospects, helping them understand the value of AI solutions. You'll collaborate with marketing, maintain product knowledge, build relationships, and drive new business opportunities. This role emphasizes effective communication, resilience, and modern prospecting techniques to achieve results.
The Large Enterprise Account Executive will qualify new sales opportunities with enterprises, prospect leads, build relationships, and demonstrate AI Service Management solutions, aiming to close sales with a quota of $1.5M.
The Commercial Enterprise Account Executive will educate customers about Aisera's AI Service Management solutions, manage multiple clients through the buying cycle, and drive sales by cold calling and prospecting. They will demonstrate the value of Aisera's products, generate a sales pipeline, and engage effectively with the C-suite of mid-market and enterprise organizations.
The Senior Detection & Response Engineer is responsible for leading the design, implementation, and optimization of the SIEM system, enhancing threat detection capabilities, and managing incident response efforts. This role requires collaboration with cross-functional teams to ensure efficient protection against evolving threats and continuous improvement of security operations.
The Principal Software Engineer will lead software development projects, offering technical guidance to team members. This role involves designing and developing AI and automation features, focusing on robust backend applications using Java and Python within a microservices architecture.
The LLM/ML Engineer will develop and deploy AI/ML models, collaborate with teams to meet project requirements, implement algorithms, test model performance, and document outcomes. They will work on LLM finetuning and hybrid search for dialog agents in a remote capacity.
As a Tech Lead, you will design, develop and maintain backend applications focusing on conversational AI and automation. You’ll work with cross-functional teams using microservices architecture, troubleshoot technical issues, and ensure high-quality software solutions throughout the development lifecycle.
The Senior UI Developer will design, develop, test, and deploy software solutions focused on creating high-quality user interfaces using HTML, CSS, and JavaScript. The role involves collaboration with cross-functional teams to integrate UI components with backend systems, participate in code reviews, troubleshoot defects, and stay updated on industry trends.
As a Senior Software Engineer, you will develop, test, and deploy high-quality UI software solutions using HTML, CSS, and JavaScript in a cloud-native environment, working with cross-functional teams and back-end developers to integrate UI components with APIs. You will participate in code reviews, identify software defects, and stay updated with industry trends.
As a Sales Engineer at Aisera, you will bridge the gap between sales and engineering, helping customers understand the capabilities of Conversational AI. Responsibilities include participating in the sales process, delivering technical overviews, conducting demos, and supporting both pre-sales and post-sales efforts while ensuring customer success.
As an Enterprise Account Executive, you'll qualify and close new sales opportunities with enterprises, manage multiple customers, educate them on the value of Aisera's solutions, and maintain a pipeline to achieve a $1M quota. Building relationships with C-suite executives and generating leads through research and outreach are key responsibilities.
The Cloud Database Engineer manages and optimizes cloud-based databases, ensuring performance, reliability, and scalability. Responsibilities include database setup, performance tuning, monitoring, backup strategies, automation of operations, and security management, while collaborating with cloud architects.
The Sales Engineer role at Aisera involves collaborating with sales and engineering teams to drive technical wins, deliver product demos, and ensure customer success in utilizing AI solutions. Responsibilities include technical discovery, presenting solutions, and coordinating cross-functional teams for effective onboarding and feedback collection.