Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. We are a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.
Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.
Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.
Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.
Position Overview
Create compelling visual content and presentations for a fast-growing 260-person enterprise startup. This role combines creative design expertise with business acumen to produce high-impact marketing materials that drive engagement and support sales efforts.
Key Responsibilities
- Design and maintain professional PowerPoint/pitch deck templates
- Create compelling sales presentations and customer-facing slide decks
- Design marketing collateral including one-pagers, case studies, and white papers
- Develop social media graphics and digital marketing assets
- Create infographics and data visualizations
- Design email marketing templates and newsletters
- Maintain brand consistency across all materials
- Support event marketing with booth designs and event materials
- Create templates and design systems for marketing team use
- Collaborate with content team to visualize complex ideas
- Design ebooks, guides, and long-form content
Design Skills
- Expert proficiency in PowerPoint and presentation design
- Advanced skills in Adobe Creative Suite
- Strong typography and layout design abilities
- Excellence in data visualization and infographic design
- Ability to create compelling charts and diagrams
- Experience with digital and print design
- Understanding of responsive design principles
- Strong illustration and iconography skills
Technical RequirementsSoftware Proficiency
- Microsoft PowerPoint (expert level)
- Adobe InDesign
- Adobe Photoshop
- Adobe Illustrator
- Figma or similar design tools
- Basic animation tools
- Canva or similar template-based tools
- Google Slides
Output Capabilities
- Print-ready files
- Web-optimized graphics
- Editable templates
- Vector graphics
- Responsive designs
- Animation-ready assets
Marketing Knowledge
- Understanding of B2B/enterprise marketing principles
- Experience with sales enablement materials
- Knowledge of presentation best practices
- Understanding of conversion design principles
- Familiarity with marketing funnels
- Experience designing for different channels
- Understanding of audience-specific design needs
Required Experience
- 5+ years of graphic design experience
- 3+ years focusing on marketing/sales materials
- Strong portfolio demonstrating presentation design
- Experience working with enterprise/B2B brands
- Bachelor's degree in Graphic Design or related field
- Track record of successful marketing campaigns
Desired Qualities
- Strong eye for detail and consistency
- Excellent project management skills
- Ability to handle multiple deadlines
- Strong communication skills
- Problem-solving mindset
- Ability to simplify complex information
- Receptive to feedback and iteration
- Self-motivated and proactive
- Understanding of business objectives
Day-to-Day Activities
- Creating slide decks for sales team
- Designing marketing collateral
- Developing templates and design systems
- Creating social media graphics
- Producing event marketing materials
- Collaborating with content writers
- Maintaining brand consistency
- Supporting rapid marketing requests
Performance Expectations
- Deliver 8-10 major design projects monthly
- Maintain 24-48 hour turnaround for slide updates
- Create reusable templates and systems
- Ensure consistent brand application
- Meet all campaign deadlines
- Regular reporting on design effectiveness
Reporting Structure
- Reports to Content Marketing Manager or CMO
- Works closely with Sales, Marketing, and Product teams
This is a full-time, permanent position that will significantly impact our brand presence and sales effectiveness through high-quality design work.
At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
Bay Area, CA
$125,000—$150,000 USD
Top Skills
What We Do
Aisera is a leading provider of enterprise Generative AI apps and a platform that helps enterprises accelerate revenue growth, improve user productivity, lower costs, and create magical user experiences.
Our products - AiseraGPT, AI Copilot, AI Search, and Agent Assist - are built on our Generative AI Platform that serves as the fundamental building block for enterprise GenAI applications. Aisera leverages a TRAPS framework (Transparent, Responsible, Auditable, Privacy, and Secure) to meet stringent data governance requirements while adhering to the highest standards of Responsible AI.
Aisera products deliver human-like interactions with a multi-modal interface, providing contextually rich conversations that boost user productivity. With pre-trained, domain-specific LLMs grounded in customer data, our products offer higher accuracy, fewer hallucinations, and increased resolution rates. They address critical industry challenges, spanning a wide range of solutions, including AI-driven software engineering, code generation, content and knowledge creation, workflow automation, and natural language AI-powered analytics.
AiseraGPT automates knowledge retrieval and repetitive tasks, while AI Copilot serves as a personal companion for answering questions, analyzing data, and completing tasks. Agent Assist provides real-time assistance for agents, including case summarization, recommendations, and next best actions, through an embedded UI widget in SaaS applications like ServiceNow, Salesforce, Workday, and more. Aisera’s AI Search allows users to perform secure, private, and permissions-aware enterprise-wide searches using natural language, generating answers, summaries, and micro-actions to boost efficiency.
Aisera provides a Universal Bot with a unified interface to resolve user requests across all domains, including Engineering, HR, IT, Sales, Marketing, Customer Service, Life Sciences, Healthcare, Financial Services, and Retail. Aisera compliments these offers with action bots that are built-in with customizable AI Workflows through an Event and Visual Studio to take action and automate business processes.
Aisera technology is based on an Agentic and reasoning architecture that can perform intentless and intent-driven natural language requests across unstructured and structured databases, business apps, and systems of records. Users benefit from a default large context window, personalized responses, and summarizations.
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