Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.
Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.
Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.
Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.
The Role:
We are looking for an HRIS Product Manager (Inbound) to drive the development and enhancement of Aisera’s AI-powered Human Resource Information System (HRIS) solutions. As an inbound Product Manager, you will collaborate closely with engineering, UX, HR stakeholders, and data science teams to shape product strategy, define requirements, and optimize HR automation workflows. Your work will focus on integrating AI-driven efficiencies into HR operations, enabling seamless employee experience and enterprise productivity.
This role is based out of our Palo Alto, CA office, and an Onsite interview is required as part of the process (with some flexibility to WFH).
Responsibilities:
- Product Strategy & Roadmap: Define the vision, strategy, and roadmap for AI-powered HRIS solutions, ensuring alignment with business goals and HR technology trends.
- Requirement Gathering: Work closely with HR teams, customers, and internal stakeholders to collect feedback and translate HR process needs into functional and technical product requirements.
- AI & Automation Integration: Collaborate with engineering and data science teams to incorporate AI/ML-driven automation into HR workflows, including employee self-service, case management, and talent management.
- Feature Prioritization: Evaluate and prioritize HRIS product features based on impact, feasibility, compliance, and competitive market analysis.
- User Experience & Adoption: Partner with UX teams to create intuitive employee self-service experiences that enhance HR efficiency and employee engagement.
- HR Tech & Compliance Alignment: Ensure HRIS solutions align with industry regulations, data privacy laws, and enterprise security best practices.
- Market & Competitive Analysis: Stay informed about HR technology trends, competitor offerings, and industry best practices to maintain Aisera’s competitive edge in HR automation.
- Cross-Functional Collaboration: Act as the bridge between HR, engineering, sales, and customer success teams to drive seamless product execution.
Basic Qualifications:
- 5+ years of Product management experience, with a focus on HRIS, HCM, and enterprise SaaS solutions. Experience with AI-driven HR tech is a plus.
- Strong understanding of HR processes, HRIS platforms (e.g., Workday, SAP SuccessFactors, UKG, Oracle HCM), and HR compliance standards.
- Familiarity with AI, automation, APIs, and integrations in enterprise HR environments. Hands-on experience with AI-driven HR solutions is a plus.
- Ability to interpret HR data, user feedback, and AI-driven insights to make data-driven product decisions.
- Experience working in Agile environments and managing end-to-end product lifecycles.
- Strong critical thinking and decision-making skills in fast-paced, dynamic environments.
- Excellent ability to articulate HR technology concepts to both technical and non-technical stakeholders.
- Bachelor’s degree in Computer Science or Engineering (MBA preferred)
Preferred Qualifications:
- Startup experience
- Enterprise SaaS experience
Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.
At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
Bay Area, CA
$140,000—$180,000 USD
What We Do
Aisera is a leading provider of enterprise Generative AI apps and a platform that helps enterprises accelerate revenue growth, improve user productivity, lower costs, and create magical user experiences.
Our products - AiseraGPT, AI Copilot, AI Search, and Agent Assist - are built on our Generative AI Platform that serves as the fundamental building block for enterprise GenAI applications. Aisera leverages a TRAPS framework (Transparent, Responsible, Auditable, Privacy, and Secure) to meet stringent data governance requirements while adhering to the highest standards of Responsible AI.
Aisera products deliver human-like interactions with a multi-modal interface, providing contextually rich conversations that boost user productivity. With pre-trained, domain-specific LLMs grounded in customer data, our products offer higher accuracy, fewer hallucinations, and increased resolution rates. They address critical industry challenges, spanning a wide range of solutions, including AI-driven software engineering, code generation, content and knowledge creation, workflow automation, and natural language AI-powered analytics.
AiseraGPT automates knowledge retrieval and repetitive tasks, while AI Copilot serves as a personal companion for answering questions, analyzing data, and completing tasks. Agent Assist provides real-time assistance for agents, including case summarization, recommendations, and next best actions, through an embedded UI widget in SaaS applications like ServiceNow, Salesforce, Workday, and more. Aisera’s AI Search allows users to perform secure, private, and permissions-aware enterprise-wide searches using natural language, generating answers, summaries, and micro-actions to boost efficiency.
Aisera provides a Universal Bot with a unified interface to resolve user requests across all domains, including Engineering, HR, IT, Sales, Marketing, Customer Service, Life Sciences, Healthcare, Financial Services, and Retail. Aisera compliments these offers with action bots that are built-in with customizable AI Workflows through an Event and Visual Studio to take action and automate business processes.
Aisera technology is based on an Agentic and reasoning architecture that can perform intentless and intent-driven natural language requests across unstructured and structured databases, business apps, and systems of records. Users benefit from a default large context window, personalized responses, and summarizations.
