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Top Boston, MA Conversational AI Companies (9)

Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
12 Offices
2,900 Employees

Skillsoft (NYSE: SKIL) is a global leader in corporate digital learning, focused on transforming today’s workforce for tomorrow’s economy. The Company provides enterprise learning solutions designed to prepare organizations for the future of work, overcome critical skill gaps, drive demonstrable behavior change, and unlock the potential in their people. Skillsoft offers a comprehensive suite of premium, original, and authorized partner content, including one of the broadest and deepest libraries of leadership & business skills, technology & developer, and compliance curricula. With access to a broad spectrum of learning options (including video, audio, books, bootcamps, live events, and practice labs), organizations can meaningfully increase learner engagement and retention. Skillsoft’s offerings are delivered through Percipio, its award-winning, AI-driven, immersive learning platform purpose built to make learning easier, more accessible, and more effective. Learn more at www.skillsoft.com. Skillsoft provides a comprehensive selection of cloud-based corporate learning content, including courses, videos, books, and other resources on Leadership Development, Business Skills, Digital Transformation, Technology & Developer, and Compliance. Percipio’s intuitive design engages modern learners and its consumer-led experience assists in accelerating learning.


Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
Boston, Massachusetts, USA
90 Employees

Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS. Designed by insurance professionals, Hi Marley enables lovable, convenient conversations across the entire ecosystem, saving money and time for carriers while building customer loyalty through delightful interactions. Hi Marley's industry-leading collaboration, coaching and analytics capabilities deliver crucial insights that streamline carrier operations while enabling a frictionless customer engagement experience. The solution is made for the enterprise; it’s fast to deploy, easy to use and seamlessly integrates with core insurance systems. Through its advanced conversational technology, Hi Marley reduces friction – empowering innovative carriers to reinvent the customer and employee experience.

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Healthtech • Other • Sales • Software • Analytics • Conversational AI
10 Offices
318 Employees

Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. For more information, visit www.artera.io.


Artificial Intelligence • Machine Learning • Natural Language Processing • Conversational AI
Fully Remote, USA
242 Employees

Smartcat is the essential language AI platform for any global enterprise. Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library. Teams get results at 1/100 of the cost in minutes, not weeks, and never have to make the same edits twice with adaptive AI that remembers every update made by any team member. The editing process can be scaled up in no time by accessing the largest embedded marketplace of linguists and editors, all AI-automated. More than 1,000 global companies including 20% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world


AdTech • Artificial Intelligence • Events • Marketing Tech • Software • Conversational AI • Automation
4 Offices
994 Employees

At Constant Contact we exist to help the small stand tall. Team CTCT’s work empowers small business owners and nonprofit leaders to follow their passions and grow their businesses. We’re all about delivering success for our customers and our people. Our culture revolves around connection: we connect our customers to the tools they need to grow and succeed, and we build strong relationships with each other so that everyone feels included, supported, and heard. We close the gap between what is and what can be through innovation and advocacy, and we do it all with a deep sense of integrity. When you’re at Constant Contact, you’re connected to people and resources that help you take the next step.


Software • Conversational AI • Generative AI
Tewksbury, Massachusetts, USA

Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic view of the customer journey. With the acquisition of Aivo, more than 700 organizations in the banking, financial services, retail, health, and education sectors rely on Engageware’s solutions to drive growth with increased sales and conversion, improve multi-channel customer experience, automate customer service, and reduce call center workload. Engageware’s platform allows synchronous channel handoffs and robust data and analytics to inform strategic business decisions that drive growth, efficiency, and stronger customer relationships. Engageware is a portfolio company of Clearhaven Partners.


Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI • Generative AI
Boston, Massachusetts, USA
28 Employees

Customer experience is a reflection of brand adoption – we are leveraging the latest in generative models to bring to life a real-time reasoning engine that can be deployed across multiple channels of support. Our very humble goal is to make every customer interaction a delightful one. Everyone deserves a great customer experience and that motivates us.


Artificial Intelligence • Conversational AI
Woburn, Massachusetts, USA
80 Employees

The voice is a powerful tool. We believe that consumers deserve friction-free, voice-driven access at the organizations they communicate with everyday. At Parlance, we use conversational AI to modernize and improve every caller’s journey by empowering organizations to harness the power of voice. We enable your customers to speak naturally and connect quickly when they call on the phone. Over 25 years of expertise in healthcare, enterprise and education have taught us that technology alone doesn't guarantee our success or yours. Instead, success comes from forging strong partnerships – knowing your organization, understanding your challenges, and supporting your goals. As a managed service, Parlance offers not only industry-leading technology, but a team of passionate professionals who guarantee ROI.


Information Technology • Software • Conversational AI
5 Offices
8 Employees

Payemoji is a conversational AI company based in Ireland. The problem we solve is that businesses struggle to effectively engage customers today e.g., SMS = Fraud, Email = Junk, Voice = Calls Screened, Apps = Download Fatigue, Notifications muted. Payemoji enables businesses to engage customers, sell products & services, accept digital payments, book appointments, provide any customer and employee journey, all through Conversational AI and everyday messaging apps like WhatsApp. With Payemoji, businesses and organisations can provide a better customer experience, without the complexity and cost of a mobile application. We sell our services to B2C industries that engage customers on three main use cases where we automate any customer journey with integration to their IT systems: 1. Personalized, Interactive and Secure notifications: Complementing existing communications i.e., business tick vs. fraud & spam. 2. Conversational AI sales & Click to Message Ads: Open a conversation with a customer with 98% Open rates, 45-60% CTR and 4X conversion of Email. 3. Conversational AI support: Support your customers where they chat with their friends and customers. No more annoying wait for a web chat. For more information about Payemoji, visit www.payemoji.com.