Search the 25 jobs at Smartcat

The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 high-revenue accounts, focusing on enhancing customer engagement, driving product adoption, and uncovering growth opportunities. The role requires a strong understanding of customer needs, effective communication, and collaboration across teams.

The Head of Growth at Smartcat is tasked with enhancing the customer journey through engagement marketing, focusing on user adoption, product features, and conversion to paid subscriptions. This role involves collaboration with Product, Sales, and Marketing teams to implement campaigns and experimentation aimed at optimizing user acquisition and retention.

As a Senior ML Engineer, you will lead the development of the company's computer vision capabilities, managing data labeling, building ML training pipelines, and ensuring models are deployed and maintained effectively to support key client features.

As a QA Engineer at Smartcat, you'll improve automated test quality, work closely with QA engineers and developers, lead quality initiatives, maintain test infrastructure, create and automate test plans, ensure high test coverage, and develop CI architecture.

Lead and improve Smartcat's system code and architecture to enhance efficiency, performance, and innovation. Responsibilities include enhancing system scalability, optimizing the codebase, and decomposing monolithic architecture into microservices, while ensuring security best practices.

As a Senior Product Designer at Smartcat, you will collaborate with Product Managers and UX designers to understand project requirements and user needs. Your role involves conducting user research, creating wireframes, interactive prototypes, and high-quality visual designs, while maintaining a design system. You will iterate on designs based on user feedback and stay updated on industry trends to enhance the user experience across the platform.

The Supplier Support Specialist at Smartcat is responsible for providing high-quality support to freelancers and language service providers. This includes maintaining suppliers' satisfaction, resolving customer issues in a timely manner, and working collaboratively in a remote environment. Excellent communication skills and a commitment to helping others are essential.

The Head of AI at Smartcat will drive AI strategy and enhance the company's position as a leading Language AI platform. Responsibilities include improving AI-generated translations and content quality by developing a systematic approach and advancing use case-specific AI agents, ensuring measurable value for enterprise clients.

As a Solutions Architect at Smartcat, you'll collaborate with Customer Success Managers and Account Executives to design and implement technical solutions tailored to client needs. Key responsibilities include delivering technical demos, handling RFIs and RFPs, and supporting onboarding while providing feedback to product teams on innovations.

The HR Analyst will enhance business growth through reliable data and dashboards, focusing on HR and Finance data analytics. They will implement compensation processes, create actionable dashboards, monitor talent KPIs, and lead compensation benchmarking across global operations.

As a Senior Backend Engineer at Smartcat, you will design, develop, and deploy scalable backend services and APIs, optimize performance, and collaborate with various teams. You'll troubleshoot production issues and actively engage in code reviews and knowledge sharing.

As a Solutions Architect at Smartcat, you will partner with Customer Success Managers and Account Executives to understand clients' technical requirements, design, and implement solutions using the Language AI platform, and support technical sales processes to address localization challenges for global enterprises.

The Solutions Architect will leverage Smartcat's Language AI platform to design and implement customized solutions for clients, supporting the Customer Success Managers and Account Executives. Responsibilities include understanding client requirements, delivering technical demos, providing localization support, and resolving technical sales queries.

The Director of Strategic Sales at Smartcat will lead the sales strategy, focusing on building relationships with global enterprises and enhancing customer engagement. This role involves overseeing sales operations, crafting compelling pitches, and driving growth by delivering high-quality language AI solutions to enhance multilingual content management.

The Accounts Receivable Specialist will manage the full-cycle accounts receivable process, including invoicing, customer payment tracking, reconciliations, and maintaining accurate financial records using NetSuite. The role requires following up on overdue payments and collaborating with internal teams for timely monthly closings.

As a Senior Frontend Engineer, you will design and develop frontend applications, enhance application performance and security, maintain components in the Smartcat design system, collaborate with product managers and designers, and actively participate in code reviews and troubleshooting.

The Enterprise Account Executive is responsible for building relationships with large enterprises, driving revenue, managing the sales cycle, and exceeding sales targets. This role focuses on outbound sales strategies, developing a strong pipeline, and collaborating with cross-functional teams to maintain a high growth rate in revenue.

The Product Analyst will collaborate with the CEO and product team to enhance key metrics through data insights. Responsibilities include generating BI reports, conducting comparative client analysis, identifying user trends, and managing data products to support strategic growth objectives.

The Business Systems Engineer will lead the management and integration of systems supporting the company's go-to-market strategy, primarily focusing on HubSpot CRM. Responsibilities include overseeing data integrity and customization of systems, optimizing workflows, implementing processes, managing user guidelines, and collaborating with cross-functional teams to enhance efficiency.

The Data Engineer will architect and lead the transition from on-premises batch architecture to a cloud-based streaming data platform, focusing on data warehousing, ETL pipelines, and data governance. The role involves collaboration with cross-functional teams and fostering a culture of technical excellence.