Search the 21 jobs at Smartcat

The Engineering Manager in AI/ML will lead a team of engineers, focusing on product delivery, team development, and research in AI/ML technologies. Responsibilities include managing workflows, planning tasks, and ensuring timely delivery of solutions, while also engaging in architecture and scaling of production ML services.

The website designer will enhance the promotional website by creating and adjusting web pages, designing content such as images and videos, maintaining the website's design system, and developing new design concepts to improve the website experience.

Enable business performance by preparing and validating data for internal and external stakeholders, analyzing product performance, proposing hypotheses, and gathering insights on technology trends and market dynamics.

As an Enterprise Customer Success Manager, you will drive success for customers using Smartcat's Language AI platform. You will be responsible for achieving quarterly objectives, accelerating user engagement, and uncovering growth opportunities within existing accounts, ensuring high retention rates.

As a Product Manager at Smartcat, you will lead the development of integrations with enterprise-level content management systems, prioritize features based on client needs, define key performance indicators, and collaborate with teams to enhance product performance and drive translation volume growth.

As a Software Development Team Leader at Smartcat, you will lead a team of up to 7 developers, ensuring the delivery of high-quality products. Your responsibilities include managing the team, making architectural decisions, developing complex components, conducting code reviews, and collaborating with other teams to improve processes and product performance.

The Strategic Account Executive will focus on building relationships and driving revenue by expanding opportunities within assigned strategic accounts. Responsibilities include managing the sales cycle from prospecting to close, meeting quarterly quotas, and collaborating with Customer Success Managers to ensure client satisfaction.

The Sales Development Representative will engage and qualify inbound and outbound prospects, support two sales teams, make over 100 outbound calls daily, set up meetings for Account Executives, maintain CRM records, and develop creative strategies to target decision-makers, ensuring alignment with customer needs and the Smartcat platform.

The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.

As a Senior Product Manager, you will develop integrations for enterprise-level CMS, manage product roadmaps, define KPIs, track product usage data, and drive user adoption. You'll work with clients to enhance product features and improve performance through iterative feedback and cross-functional collaboration.

The Customer Experience Specialist at Smartcat addresses customer needs through empathetic assistance and clear communication, collaborates with the product team, maintains high customer satisfaction, and engages in troubleshooting elevated issues while working with various internal teams.

As a Customer Experience Specialist at Smartcat, you will assist customers with empathy and clear communication, manage their requests through ticketing systems, troubleshoot issues, and collaborate with various teams to ensure high customer satisfaction and support goals are met.

Lead and improve Smartcat's system code and architecture to enhance efficiency, performance, and innovation. Responsibilities include enhancing system scalability, optimizing the codebase, and decomposing monolithic architecture into microservices, while ensuring security best practices.

The Supplier Support Specialist at Smartcat is responsible for providing high-quality support to freelancers and language service providers. This includes maintaining suppliers' satisfaction, resolving customer issues in a timely manner, and working collaboratively in a remote environment. Excellent communication skills and a commitment to helping others are essential.

As the SEM Manager at Smartcat, you will develop and execute search engine marketing and paid advertising strategies to double the pipeline and accelerate ARR growth within 12-18 months. You are required to continuously optimize advertising copy, CTAs, and landing pages while utilizing deep analytical skills to measure results.

The Commercial Technology Lawyer will negotiate and manage high-value contracts, provide legal support on privacy and data security, and advise on compliance and other legal matters. The role entails close collaboration with various teams and includes training colleagues on legal issues.

As a Senior Product Manager at Smartcat, you'll define and manage the product roadmap, track usage data, plan improvements, and collaborate with engineers, designers, and analysts to drive product adoption and growth. You'll be accountable for key performance indicators and work closely with the BI team to iterate and enhance product performance.

As a Senior DevOps Engineer, you will enhance product infrastructure, improve system stability and reliability, and manage CI/CD pipelines. Your role includes optimizing build processes, expanding monitoring systems, and ensuring the operational consistency of production and testing environments.

As an FP&A Manager, you will build and enhance financial planning and analysis processes, oversee the month-end close, drive budgeting and forecasting, provide analytical support to business stakeholders, and mentor a team of financial analysts in a fast-paced startup environment.

As a Solutions Architect at Smartcat, you will design and implement technical solutions for clients, leveraging the Language AI platform. You will work closely with Customer Success Managers and Account Executives to understand technical challenges, deliver demos, and support the sales team with localization processes.